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No Combined Desktop Support for new ASUS laptop

TheStrategist
Beginner
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The new ASUS DUO UX8406MA is a dual monitor laptop with two identical monitors. I would like to use Intel Combined Desktop for full screen apps across both screens. Unfortunately, it doesn't work on this laptop. There are two documented limitations that need to be addressed by Intel to resolve this.

1. Support for built-in displays

2. Support for displays in portrait mode.

Please add these features.

Thanks

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VonM_Intel
Moderator
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Hi, TheStrategist.

Thank you for posting in our Community.

We will do further research on this matter and post the response on this thread once available.

 

Best regards,

Von M.

Intel Customer Support Technician


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VonM_Intel
Moderator
447 Views

Hi, TheStrategist.

Thank you for posting in our Community.

I would like to delve deeper into the issue and would appreciate your insights on the following:

  1. Could you please provide the SSU logs? This will allow us to examine the system configuration of the computer more closely.
  2. We recommend reviewing the articles listed below for detailed guidance on specific features and troubleshooting procedures:
  1. Have you already reached out to your Original Equipment Manufacturer (OEM) for support on this issue?

 

Looking forward to your response. Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician


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NormanS_Intel
Moderator
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Hello TheStrategist,


I wanted to check if you had the chance to review the questions we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 


Best regards,

Norman S.

Intel Customer Support Engineer


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NormanS_Intel
Moderator
348 Views

Hello TheStrategist, 


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Norman S.

Intel Customer Support Engineer


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