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No Hdmi signal from Hp laptop omen to Samsung qled 54

Regi
Novice
2,965 Views
Hi i have an omen laptop w00017 series and i cant connect it to my samsung qled tv

Windows 10 appears samsung as generic pnp monitor and in graphic driver i had intel 530 as long with gtx nvidia. When i roll back intel driver to generic hd intel and connect laptop with samsung tv it doesn't support 3840 in screen and goes black. When i change that to 1920 x 1080 it shows in tv but it flickers and it keeps disconnecting and connecting

I did fresh setup of the windows i try everything i changed 10 cables it seems that is a driver issue

Please help
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Regi
Novice
2,888 Views
Updated it was a faulty cable after all thank you

View solution in original post

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3 Replies
MUC
Honored Contributor I
2,925 Views

This is a platform with Intel Core i7-6700HQ (Skylake). The HDMI port on the right side of this laptop is internally connected to the Nvidia GTX. Please install the HP graphics driver:

https://support.hp.com/us-en/drivers/omen-by-hp-17-w000-laptop-pc-series/10862328

 

MUC_0-1713823839860.png

 

The HDMI port corresponds to version 2.0, which means you can output a maximum of 4K @ 60 Hz. To do this, please connect a "Premium High Speed HDMI Cable" to the TV and activate the Input Signal Plus option within the TV settings:

 

MUC_1-1713823948867.png

 

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Regi
Novice
2,900 Views
Thank you very much i install this driver and intel driver from the link you provide and in 1980x1920 i have image in tv but it have snows its not so clear. Also if i change in 4k settings in samsung it doesn't show any image to samsung only in 1980 x 1920 i activate inout signal plus to tv and it helped but no picture in 4k my hdmi cable is 2.0

Thank you
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Regi
Novice
2,889 Views
Updated it was a faulty cable after all thank you
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