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Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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No puedo activar Acelerador GPU en CC 2015 de Adobe, que hago?

JVasq2
Beginner
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Tengo un ACER Aspire z3761 procesador i3-2100, tengo los driver supuestamente actualizados, S.O windows 10, pero no puedo activar el acelerador gpu de los productos de adobe (photoshop, Illustrator, Premiere), e dice que el chip es compatible pero que debo actualizar. Ya probé infinidad de descargas en el support de intel y nada, siempre me dice que el equipo no cumple los requisitos para la instalación, la verdad no se que más hacer, las funciones con el acelerador son primordiales para mis diseños.

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idata
Employee
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Hi Juanvasmo,

 

 

That message indicates that your computer manufacturer does not allow the installation of generic Intel video drives.

 

 

I suggest you to check with your computer manufacturer for customized graphics drivers; download and install the last version according to your Product model and OS.

 

http://www.acer.com/ac/en/US/content/drivers http://www.acer.com/ac/en/US/content/drivers

 

 

Please keep in mind that Original Equipment Manufacturers (OEMs) can add, remove, alter or change features in the controller drivers according to their system designs.

 

 

In this hyperlink you can find Intel® HD Graphics 2000 for 2nd Generation, for your controller.

 

https://downloadcenter.intel.com/product/81502/Intel-HD-Graphics-2000-for-2nd-Generation-Intel-Core-Processors https://downloadcenter.intel.com/product/81502/Intel-HD-Graphics-2000-for-2nd-Generation-Intel-Core-Processors

 

 

If the issue persist regardless that you are required to install drivers from your computer manufacturer; you can try forcing the installation of Intel generic drivers by performing manual procedure.

 

 

Here you can find how to do the installation of the Intel generic drivers.

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005469.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005469.html

 

 

Regards,

 

Hellen.
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idata
Employee
476 Views

Hi Juanvasmo,

 

 

I just want to know if the drivers provided worked for you.

 

 

Regards,

 

Hellen.

 

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