Community
cancel
Showing results for 
Search instead for 
Did you mean: 
JFerr64
Beginner
320 Views

O assistente de Drivers da Intel atualiza o driver de vídeo e instala a versão 15.10. Após a atualização apresenta falha de funcionamento e o vídeo trava e exibe a mensagem "não foi possível acessar o hardware gráfico" para todos os aplicativos.

Devo voltar para a versão anterior do driver e bloquear a atualização?

Windows 10 64 bits

Video Processor   Intel® HD Graphics Family

Resolution   1360 x 768

Bits Per Pixel   32

Number of Colors   4294967296

Refresh Rate - Current   60 Hz

Refresh Rate - Maximum   75 Hz

Refresh Rate - Minimum   59 Hz

Driver Provider   Intel Corporation

Driver Version   20.19.15.5107

Driver Date   15/11/2019

Adapter DAC Type   Internal

Adapter RAM   1,00 GB

Availability   Running at full power

Status   This device is working properly.

Location   PCI bus 0, device 2, function 0

Device Id   PCI\VEN_8086&DEV_0402&SUBSYS_85341043&REV_06\3&11583659&0&10

0 Kudos
4 Replies
AlHill
Super User
172 Views

What processor model number?

What version of Windows 10? 1909?

What is the model number of your laptop or system/motherboard?

Do you have dual graphics?

 

Doc

JFerr64
Beginner
172 Views

Hi Al.Hill,

A placa mãe é ASUS

System Manufacturer   ASUS

System Model   All Series

System Type   Desktop

Motherboard Manufacturer   ASUSTeK COMPUTER INC.

Motherboard Product   H81M-C/BR

Version   Rev X.0x

BIOS Version   2004

Date   27/10/2014

SMBIOS Version   2.7

Secure Boot   Off

 

Processador:

Intel® Pentium® CPU G3220 @ 3.00GHz

Manufacturer   GenuineIntel

Description   Intel64 Family 6 Model 60 Stepping 3

Architecture   x64

# of Cores   2

# of Threads   2

Processor Base Frequency   3000 MHz

Current Voltage   1.8

Level 2 Cache   512 Kb

Level 3 Cache   3072 Kb

Processor Id   0x306C3

Revision   15363

Availability   Running at full power

 

Windows 10 64 bits V1909

AlHill
Super User
172 Views

Use the vga driver here for Windows 10:

https://www.asus.com/supportonly/H81M-CBR/HelpDesk_Download/

 

Do not use IDSA on your motherboard.

 

Doc

 

JFerr64
Beginner
172 Views

Ok, thanks Al.Hill

Reply