Optimazation EA FC25

[Rusle]

I need to ask you for looking into Optimazation for the new FC 25, im running Sparkle Intel Arc A770 TITAN OC 16GB GDDR6, on a brand new gaming pc, with fastest 128gb ddr5 ram, fastest i7 cpu, and a really fast new gen SSD, and I still cant set my graphics to medium, as it becomes unplayable with graphic glitches and lag even on 1080p, I seriously have better performance on my gen1 ps4, I also get a lot of DX12 errors 🙈 I understand it might not be top priority, but its top most played game, so ill pray it will get fixed soon

[Rusle]

I dont know how I feel have one of the only questions without a singel reply 😅 Tought actually this was a legit question on this forum, looking on other inputs on this forum 🤷‍♂️

[JeanetteC_Intel]

Hello Rusle,

Thank you for posting in Intel Communities.

I would like to know more about your system details to fully understand where the issue truly lies. Please provide the missing key information here:

1) What is the graphics driver you are using?

2) Please provide the Intel SSU Report from your system. Download the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

• Scan: Check the box Everything.
• Click Scan.
• Review: When finished scanning, click Next.
• Click Save (.txt). Attach the log file as you reply.

3) Provide your power supply make and model.

4) For graphics corruption:

1. Describe the performance issue as best as you can.
   1. Per example: FPS drop when entering ‘x’ or ‘y’ section.
2. Provide screenshots or describe the graphics settings used in-game.
   1. Per example: Ultra quality preset, video resolution, ray-tracing on, etc. etc.
3. Submit CapFrameX capture data (.json files) reproducing the issue. 

• Capture data at least 3 times to define a good performance baseline.

About CapFrameX

This is a 3rd party tool for frametimes capture and analysis based on Intel's PresentMon. The overlay is provided by Rivatuner Statistics Server (RTSS).

CapFrameX Installation instructions:

1. Go to https://www.capframex.com/download and download the latest version of CapframeX.
2. Go to https://www.guru3d.com/files-details/rtss-rivatuner-statistics-server-download.html and download the latest version of RTSS.
3. Unzip both installers and install them.
4. Launch CapFrameX and then close it. This is so it creates the user Configuration folder.
5. Download and unzip the file OverlayEntryConfiguration_0.json (attached in this post) with the recommended RTSS configuration.
6. Paste this file to %userprofile%\Documents\CapFrameX\Configuration.
7. In the Capture tab, set the "Capture time" to 0. This is to remove the preset limit in capture time.
8. In the Overlay tab, uncheck "Auto-Disable OSD" and click the save icon.

Capturing the Performance Data:

1. Open CapframeX and do NOT minimize or close it.
2. Open the game and go to the part of the game you need to be to reproduce the issue. You should see the RTSS overlay in the top left corner of your screen, with the status "<game name> ready to capture…".
3. Press F11 to start capturing data and reproduce the issue. The Status in the overlay will change to "Recording frametimes XX s".
4. Once you have reproduced the issue, press F11 to finish the data capturing. The Status in the overlay will change to "Processing data".
5. Back to CapFrameX, you can find all the data captures in the left panel of the Analysis tab. Clicking any one of these captures will display the results on the right.
6. To export the data captured as a JSON file, right click the capture and click on "Copy/paste recording file(s)".

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello Rusle,

Good day.

I'm following up to check whether you have had the chance to review our prior correspondence. If you have, kindly acknowledge receipt and let me know if you need time to share the details I asked for. Please let me know about this information so we can identify the next steps that need to be taken to resolve this issue.

I will wait for your reply.

Best regards,

Jeanette C.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello Rusle,

As I have not heard from you for the past few days, I will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician