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Output display resolution limited to 1920X1080 via HDMI

MayankSharma
Beginner
‎10-05-2024 12:42 AM
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Hi, 

I recently purchased Dell Vostro 3520 (i5 -1235U) with iRIS xe graphics card. While connecting the laptop to Lenovo Thinkvision P32p-30 Monitor which supports a maximum of 3840x2160 resolution. However, my laptop is restricting the resolution to 1920x1080 (same as the laptop screen) on the secondary monitor as well.

I was earlier using Dell Lattitude 5490 with intel UHD graphics and that laptop allows monitor to display higher resolution ( All other setting remain same except the graphics card change). 

 

Please help in resolving the issue.

 

Thanks,

Mayank

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MUC
Valued Contributor III
‎10-05-2024 03:04 PM
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Dell Vostro 3520 Setup and Specifications

 

MUC_0-1728165308262.png

 

Unfortunately, Dell has cut back on this HDMI port. It is limited to 1080p @ 60 Hz.

 

If your Dell device is equipped with an USB Type-C port [5], please connect to the DisplayPort connector of the monitor using one of these cables:

 

 

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