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PROBLEM with intel hd 2000 my pc freez

idata
Employee
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PROBLEM intel hd 2000 my pc freez when i open alot of games like Medal of Honor Allied Assualt & Medal of Honor Allied Assault Breakthrough & Medal of Honor Allied Assault Spearhead & Need for Speed(TM) Hot Pursuit ....

my pc

windows7 sp1 and last driver v15.26.12.2761 from intel and last Dircetx

core i3 2120 3.3 cash 3mg

mothereboard gigabyte gah61m-s2p rev2

ram 2G Kingston

HD WD 500G Blue cash 16mg

Samsung S19B300B 1333*720

please need help

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Marcos_U_Intel
Employee
985 Views

Hello,

There are some samples of popular games playable with built-in Intel HD Graphics 4000/2500 at the link below:

 

http://www.intel.com/support/graphics/intelhdgraphics4000_2500/sb/CS-033387.htm http://www.intel.com/support/graphics/intelhdgraphics4000_2500/sb/CS-033387.htm

 

For your freezing issue with your games, I recommend the game troubleshooting steps at the following URL:

 

http://www.intel.com/support/graphics/sb/cs-010486.htm http://www.intel.com/support/graphics/sb/cs-010486.htm  

Regards,

Michael

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idata
Employee
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i follow the instructions that you mentioned, but unfortunately still the problem exists I hope that we find a solution to finding appropriate definitions because I started to lose my credibility Intel products from having this problem and thank you for the speed of response

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Marcos_U_Intel
Employee
985 Views

Hello,

I recommend to contact the game's developer for the system requirements and any other patches you can install.

Also when it comes to freezing, it could be memory, operating system, or hard drive. I do recommend troubleshooting those components to narrow the problem.

Regards,

Michael

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idata
Employee
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Thank you to answer quickly, but I'm sure the hardware components completely and this is not the first device I had CORE I3 540 Fbl it did not face any problem except in the current device, so I think that the problem in the definitions of Intel and I hope that the company is to define and be the expectations customers always and thank you very much for your interest

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idata
Employee
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idata
Employee
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JBish3
New Contributor II
985 Views

that snaphots is from xp os ryt .?? then why are you saying that u have win 7 os ?

Regards,

J.Bisht

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idata
Employee
985 Views

the proplem in windows xp sp3 and windows 7 sp1 both

i need help

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idata
Employee
985 Views

hey any body here can help me ?!!

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idata
Employee
985 Views

any body here can help me ?!!

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Marcos_U_Intel
Employee
985 Views

I recommend you get the latest graphics driver version 15.28.12.2932 at the link below:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22373&lang=eng&OSVersion=Windows%207%20%20*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09

You can also update your BIOS version with your system manufacturer.

 

Michael.

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