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pinebush02
Beginner
181 Views

Poor quality video

Hi to all, I recently purchased a brand new Dell Inspiron 3471 Desktop to replace an old pc. I have been very disappointed  with the image quality in streaming TV using a VPN. The new PC has Intel UHD Graphics 610 on board, and I am wondering if this is not capable of delivering smooth HD motion. The video I get is choppy and certainly not HD. Anyone one know if this graphics setup is not optimised for streaming?

0 Kudos
2 Replies
AlHill
Super User
170 Views

So we can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc

pinebush02
Beginner
162 Views

Thanks for a prompt response. Attached is the text file generated by running the SSU' as requested. Hope this helps.

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