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Problems with h264 video display

idata
Employee
2,671 Views

Hello

I am developing an application that receives and displays a stream from a network camera.

 

Updated the graphics driver in the environment that was working normally until now. Then I encountered a phenomenon that the application hangs when stopping or starting h264 stream display.

 

Running the html sample we created in the same environment causes IE to stop working in a few hours. At that time, the error log of ntdll.dll is recorded in the event log. If I change the graphics driver back to the old version, no error will occur.

Please tell me what is going on. This is a very big problem.

 

Finally, I will describe my environment. Also attach the sample html and some files, the results of SSU.exe.

- OS: Windows Embedded Standard 64-bit (6.1, Build 7601) ServicePack 1

 

- DirectX Version: DirectX 11

 

- Video Card: Intel HD Graphics 4000

 

- Driver Version:

 

No problematic version: 10.18.10.3958

 

Problematic version: 10.18.10.4425 - 10.18.10.4885

Thank you in advance.

 

ps. I apologize for my poor sentences.
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3 Replies
idata
Employee
1,487 Views

Hello Hiro-miz

 

 

Thank you for joining the Intel Community Support

 

 

To further assist you, I sent you a private message.

 

 

Wanner G.
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idata
Employee
1,486 Views

Hello.

I will report the results of the subsequent investigation on this question.

I made the same question to the intel embedded community according to the advice.

In the intel embedded community, I received advice to investigate whether the same phenomenon occurs even if the environment is changed.

So I prepared a laptop for Ivy Bridge.

I performed the same test with the following specs, it also occurred in standard Windows.

So I decided to ask questions again in this community.

Test PC spec:

Model: HP ProBook 4540s

CPU: Intel Core i 5 - 3210 M 2.5 GHz

RAM: 4 GB

Graphics: Intel HD Graphics 4000

OS: Windows 8 Pro 64bit (clean installation)

I applied version 10.18.10.3958 of intel graphics driver to the above PC and executed the attached HTML as the first post.

Then, the phenomenon that IE stops occurs.

I applied version 10.18.10.4885, but IE will stop in the same way.

What should I do in order to find the cause of the problem?

Reference URL:

https://embedded.communities.intel.com/message/21537 https://embedded.communities.intel.com/message/21537

thanks.

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idata
Employee
1,487 Views

Hello Hiro-miz,

 

 

Keep in mind that in this forum we support different Intel products such as Intel® Processors, Intel® Compute Sticks, Intel® NUC kits, among others. Because you are developing an application, you should contact another community.

 

 

Please refer to the Developing Games & Graphics on Intel community below:

 

 

https://software.intel.com/en-us/forums/developing-games-and-graphics-on-intel

 

 

Wanner G.
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