Of course I'm still experimenting this issue, why whouldn't I? Did you guys do something about it?
A. Game crashes once in a while, when I log in to a match and the map seems not to load properly or the like. Also, I cannot at any circumstance, see a loot box, because game immetiatedly crashes and I get kicked out with that error name E_FGXERRORAPI ERROR.
I'm talking about Heroes of te Storm game by Blizzard. They state at forums this is a known issue with Intel integrated graphic cards. I tried downloading the new drivers you guys got uploaded on December, but I couldn't due to my laptop being customized by supplier, so I got it to a Dell distributor but they couldn't help me at all since Dell webpage has the most "updated" graphis drivers.
B. Every time I lot into a match at Heroes of the Storm game that isn't the Crow map, it starts to lag and then I get kicked out, unable to return again. If it happen I return, I get kicked out again.
In order to reproduce error, just got to click on the Loot section and immediatedly you get kicked out with an error message.
I really hope you guys could handle this issue properly Wanner, since I really like playing this game, and community has been dropping due to this kind of issues Blizzard is not able to solve. Probably if you guys help them out, this can be done.
I wouldn't like to go and buy another laptop just to play ONE game, because besides Heroes of the Storm issue, graphics card and the like functions just fine.
Thank you very much for returning back to me, your concern and availability to help, this indeed is a great customer service.