Every so many days I get these errors.
Running Windows 10 Pro 64 bit, V1809, fully patched. I have the Intel Driver and Support Assistant and it reports everything up to date.
Would like to resolve issue. Has Intel created a tool to clean this mess up? I see numerous errors on Internet and on this forum.
No graphics card installed, using integrated graphics. Asus X Code MB with 8700K processor. One monitor using Display port, one using HDMI.
Thank you for any assistance.
Thanks for the response. I've been using the Intel Driver and Support Assistant to update my drivers. My drivers updated successfully up until this last update which I ran April 10, 2019.
So I don't think I need Asus graphics drivers, something happened with the latest.
What is the down side of option 3, deleting the .dat file. Will it be rebuilt? and possibly without the error.
Could I also use Windows Device manager to roll back driver pre April 10, 2019?
Thanks for the help.
I also have the error with AppUp.IntelMediaSDKDFP.
I have presented the available information:
Intel delivers a software package with the new DCH drivers
When the driver is installed, software components are inserted in the device manager.
Updates for these software components are regularly sought in the Windows store.
The Intel Graphics Control Panel is available in the store; therefore, the app gets its necessary updates.
However, the IntelMediaSDKDFP runtime is no longer available in the Windows store. Therefore, in my opinion, no updates are found, but instead the error is displayed.
Intel recommends uninstalling the DCH driver and installing the original driver. However, this has not yet led to troubleshooting, as the software components in the device manager remain installed and continue to look for updates.
The error is actually more or less cosmetic. I have therefore stopped searching for a solution. Maybe Intel will fix its sloppy software deployment at some point.
But it seems no one at Intel cares about the problem that's been around for months. I found no support pages where you can address the problem directly to Intel, just this community.
Thank you for posting.
It appears DavidV on this thread is from Intel.
Seems you have done the analysis for them. All they have to do is prepare the fix. Put up the runtime libraries in the Store or stop the unnecessary update querry.
I will note under my Software Components in device manager I have one additional adapter - Graphics Command Center
What did you think of DavidV's option three - delete the .dat file?
I've read in other chats in this forum that the bug reappears after some time, whether you installed the OEM driver or not. I don't know which function these *.dat files have. I'm afraid that doesn't help.
I checked the file 9NCGJX5QLP9M.dat. It was created April, 17th. I installed the driver several month ago. So I assume, that this dat-file will be regenerated at certain times during the update. Therefore, I don't think deleting this file will fix the problem. You will have to repeat the deletion regularly.
Thanks David. We have two users on this thread. I'm original poster. With Easter I have not tried. This morning I renamed the .dat file to .old (I usually don't delete just in case.)
I will monitor and report back. Not sure of logic as to the updates as app has tried to update with two days, four days and three days in between cycles. I will monitor and report back after five days. So Saturday the 27th unless it fails earlier.
As promised, update on April 27/19. So I renamed file xxxxxxx.dat to xxxxxxxx.old on April 22/19. I have not had a failure since. That said it has not attempted to update so while I have not had a failure I have not had one go successfully.
So if it should have updated, it hasn't. At least the errors have stopped.
I will continue to monitor and provide updates.
Thanks David. Eight days and counting. No errors, no updates. I will let you know.
The driver and support assistant says there is a Video update available. Would you like me to install?