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Hello Starfox
Thank you for posting on the Intel️® communities. We understand that you are having trouble replying to your original post. As you have opened this new thread, and in order to void duplicates, we will close the previous thread.
Regarding your issue, you should check the memory modules:
- Remove and reinstall the memory modules
- Since you have two memory modules installed, try one at a time.
Also, note that there is a specific driver for your Nuc device. For the NUC7PJYHN, the latest version available is 31.0.101.2114, please, installed this driver following the clean installation process.
In case the issue is still present, please provide me with the report using the Intel®️ System Support Utility (Intel®️ SSU)
- Download the Intel SSU
- Open the application and click on "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View."
- Click on the menu where it says: "Summary" to change it to "Detailed View."
- To save your scan: click on "Next"; then "Save."
Best regards,
Jean O.
Intel Customer Support Technician
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Hello Starfox,
We hope you are doing fine.
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Jean O.
Intel Customer Support Technician
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