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Re: To Intel UHD 605 keeps crashing Windows 11 22h2

Starfox
Beginner
1,125 Views
Hi, i can´t reply to my last Post: https://community.intel.com/t5/Graphics/Intel-UHD-605-keeps-crashing-in-fresh-installed-Windows-11/m-p/1457543#M114174 Yes i have installed the latest Bios BIOS-Update [JYGLKCPX] from here: https://www.intel.de/content/www/de/de/download/19231/bios-update-jyglkcpx.html My Memory for the Intel Nuc7Pjyhn is Crucial DDR4-2400 2x 4GB CT2K4G4SFS824A (The Intel NUC was not shipped with Memory) Windows 11 Memory Diagnostic says no Errors. Today i have installed the latest GFX Driver i have found 31.0.101.2115, now i have frozen Black Screens randomly instead of the Blue Screen with Reboots. Now i testing the stock installed drivers from Windows 11 22h2: 27.20.100.8681 for the Intel UHD 605.
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Jean_Intel
Employee
1,085 Views

Hello Starfox

 

Thank you for posting on the Intel️® communities. We understand that you are having trouble replying to your original post. As you have opened this new thread, and in order to void duplicates, we will close the previous thread.

 

Regarding your issue, you should check the memory modules:

  • Remove and reinstall the memory modules
  • Since you have two memory modules installed, try one at a time.

 

Also, note that there is a specific driver for your Nuc device. For the NUC7PJYHN, the latest version available is 31.0.101.2114, please, installed this driver following the clean installation process.

 

In case the issue is still present, please provide me with the report using the Intel®️ System Support Utility (Intel®️ SSU) 

  • Download the Intel SSU
  • Open the application and click on "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View."
  • Click on the menu where it says: "Summary" to change it to "Detailed View."
  • To save your scan: click on "Next"; then "Save."

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
1,050 Views

Hello Starfox,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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