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Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Recommended driver version xx.xx.14.4264

SJørg1
Beginner
7,319 Views

Hello, i have just bought the new Star Wars Battlefront, and when i start it in origin, it says the following: Detected intel driver version # 1 10.18.15.4256 07/17/2015 00:00:00 # 2 10.18.13.5362 07/12/2015 00:00:00. The recommended driver version is xx.xx.14.4264 or later. Please update your drivers at http://downloadcenter.intel.com/ http://downloadcenter.intel.com/ before playing the game.

Do you want to try and run the game anyway? There may be stability, performance or visual corruption issues.

And then you can choose between starting the game by pressing OK, or pressing Cancel.

If i try and pres OK, and start the game the game dosen't work.

I have tried to update my driver through the Intel Update Utility but the same issue was afterwards.

What driver do i need to download? Please help

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11 Replies
Amy_C_Intel
Employee
4,822 Views

Hello klumpiano,

Could you please let us know what is your processor model and the operating system that you're using?

Regards,

Amy.

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AF2
Beginner
4,822 Views

Hello,

I have the same problem. My processor is Intel Core i7 - 3537U @ 2 GHz 2GHz. My O.S. is Windows 10. I've tried downloading other drivers but the error keep occurring when I try to start the game.

Thank you very much

Best regards

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Amy_C_Intel
Employee
4,822 Views

Please bear in mind the following information http://starwars.ea.com/starwars/battlefront/news/star-wars-battlefront-community-update-5 http://starwars.ea.com/starwars/battlefront/news/star-wars-battlefront-community-update-5, this link is from the developers of the game and as you can see the requirements are very demanding even the minimum requirements are demanding. If you're running the game out these requirements any issue you might get will be expected.

Regards.

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EGuer1
Beginner
4,822 Views

Cordial Greetings

I have the same issue.

There are a few videos with Gameplay using Intel HD 4000 and i see one with less capacity than me.

I'm using Asus Q400A-BHI7N03 with the Intel HD 4000 (512mb dedicated).

Please, i think that is necessary an update with this version of drivers.

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Amy_C_Intel
Employee
4,822 Views

Hello Ezequias,

Like mentioned before if you run the game out the official requirements (http://starwars.ea.com/starwars/battlefront/news/star-wars-battlefront-community-update-5 http://starwars.ea.com/starwars/battlefront/news/star-wars-battlefront-community-update-5) any issue you might get will be expected and not supported. There are no drivers available and neither will be an update from our end for your system to play this game.

 

Regards.

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EGuer1
Beginner
4,822 Views

I understand. Well, it's ok, thank you so much for take your time in respond.

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BBake8
Beginner
4,822 Views

Same exact experience:

XPS 15

i7-4702HQ @ 2.20

Installed Ram: 16GB

OS: 8.1 Pro, 64-bit

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Amy_C_Intel
Employee
4,822 Views

Hello bryanbak,

Please refer to post # 3 and post # 5, this behavior has already been discussed.

Regards,

Amy.

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f996
Beginner
4,822 Views

Hi,

I just wanna help in case some people got the same problem again.

In this case as you said, it was cause by the program to be open with intel integrated graphic. The solution is, go to nvidia control panel and select 3d settings and you will see global settings and program settings. Choose the program settings and add the program, for ur case choose the star wars battlefront and change preferred graphics processor for the program from intel integrated graphic to high performance nvidia processor. Hit apply and u are good to go. Hope this help.

p/s: its a different story if u dont have any graphic card.

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Amy_C_Intel
Employee
4,822 Views

Hello, fakru96:

Thank you for your feedback.

Regards,

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mwill82
Beginner
4,822 Views

Great To Read

Regard

Williamson

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