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Faulting application name: MassEffect3.exe, version: 1.5.5427.124, time stamp: 0x50d4cab0
Faulting module name: D3D12Core.dll, version: 10.0.19041.1266, time stamp: 0x7ba6fdde
Exception code: 0xc0000005
Faulting application name: MassEffect3.exe, version: 1.5.5427.124, time stamp: 0x50d4cab0
Faulting module name: igd12um32xel.dll, version: 0.0.0.0, time stamp: 0x6220dab0
Exception code: 0xc0000005
seems to be a problem because Intel Iris Xe (96e) tries to load D3D12Core.dll even though it's not needed (in mass effect 3 and some other DirectX9 games that i try to run reshade in)
i have tried removing the igd12um32xel.dll file and it causes Mass Effect 3 to say unsupported graphics hardware and mentions Iris Xe Graphics which tells me that games runs with Intel graphics before switching to my nvidia 3070 gpu even though i have forced mass effect 3 to use nvidia 3070 gpu in Nvidia control panel and graphics settings in Windows Settings
these games work fine (with reshade too) if i disable Intel Iris Xe Graphics in Device Manager and restart my laptop or enable the mux switch which forces my laptop to use only the nvidia gpu
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Hello Darius54, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.
Regards,
Albert R.
Intel Customer Support Technician
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