Resident Evil 7 crashes at startup (intel Iris Plus G4):

[GMasu]

My Surface Pro 7, (i5 model, 8GB of ram, Ice Lake, Intel Iris Plus G4 integrated graphics) cannot start the game Resident Evil 7: Biohazard"", acquired on Steam. The game consistently crashes on startup with the following error:

"D:\Steam\steamapps\common\RESIDENT EVIL 7 biohazard\re7.exe

"d:\\reengine\\reengine\\gitroot\\runtime\\modules\\render\\os\\renderdevice dx11.cpp" 4915 createComputeShader failed. HRESULT=0x80070057,

the parameter is incorrect."

Notes:

• This happens at all resolutions and every single time.
• The device firmware/UEFI is updated to the latest version provided by Microsoft.
• I have tried different versions of the intel graphics drivers, both OEM from Microsoft and intel versions, including the recently released 26.20.100.8141. It makes no difference, the bug happens every time.
• I could reproduce the problem both on the most recent stable version of Windows 10 , version1908, and on the soon to be released Windows 10, version 2004. I didn't test on older versions of Windows.
• The demo of Resident Evil 2: Remake crashes in a similar way at startup. However, the demo of the recently released Resident Evil 3 remake has no such problem. Every other game or 3d application works correctly.

[Kisen]

I have tried editing the .ini but it still crashes with the same error.

According to the Steam forums, "createComputeShader" was introduced in DirectX 11.3.

The game seems to work on older Intel iGPUs though.

[GMasu]

Same for me. I believe RE7 does not support Direct X 12, so editing the INI cannot help in this case.

[Dovahkiin]

I got a GPD Win Max with Intel Iris too. I tried all possible fixes in Resident Evil VII. Nothing worked. I hope Intel can manage to get us some reworked drivers. By the way, Crysis Remastered does have some ugly glitches in the sky. I assume it is drivers related.

[Andresbeni]

Just bought my new HP Spectre 2020 with i7 and Intel Iris Plus graphics. So disappointing to see that the game isn't working in my brand new laptop...

[AlHill]

What i7?  Be specific.

[RonaldM_Intel]

Hi everyone,

Intel is still looking into this issue (internal bug report# 22011529178).

Our preliminary findings have revealed the game engine is handling a particular shader differently with Intel integrated graphics, and at this point we are working together with Capcom to sort it out.

Best Regards,

Ronald M.

[GMasu]

Hello Ronald! Thank you for sharing the news! I really appreciate you keeping us informed.

[OChab2]

It is incredible that both Resident Evil 2 remake and 3 remake go well and this one that is older is closing

[Kisen]

Hi everyone,

Thank you Ronald.

In the meantime, apparently someone released a patch which bypasses the part which crashes the game:

https://www.reddit.com/r/gpdwin/comments/j0mlmo/experience_share_about_re7_on_win_max/

This was confirmed working on the GPD Discord as well.

[Dovahkiin]

I can confirm that the unofficial launcher works.

Latest drivers 27.20.100.8935 still dont work without unofficial launcher.

[GMasu]

Oh wow! Thanks for posting this and thanks to the original author! It works, Finally! You made my day. 🙂

[RonaldM_Intel]

Hello everyone,

I received an update from our driver dev team.

Intel has been working closely with Capcom to address this issue and we have confirmed that with a new game update the issue is resolved (Steam App ID: 418370/Build ID: 6052994). Note: this was confirmed as fixed on the 11th generation mobile platform (codenamed Tiger Lake) but we haven't tested older platform yet.

Best Regards,

Ronald M.

[Krisss]

Hi RonaldM.
Could you please enlighten me a bit more regarding this update to resolve the game issue with the eleventh generation?

[KennyWu]

Hi Ronald,

Is there any progress on this issue? I just play Devil May Cry 5 and got the same error, but Im already using the latest driver.

Set config file to dx11 or dx12 both cause error

[Zero3K]

I am having the same issue with HPS2x64. I have made an issue at Emulator encounters a problem creating the compute pipelines · Issue #273 · IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT (github.com).