Restarts Every time without warning . (Intel G41)

[idata]

Hello ,

My desktop restarts automatically within a few seconds on login...

I found, display drivers causing the issue, if i disable the display driver its working alive for 24*7 (without display drivers.)

how can i solve this issue , ? should i need to replace any hardware ??

Note : checked RAM ,, Its working perfect in other pc.

I have attached system general information collected with utility..

[idata]

Hello prakash_suren,

I understand computer restarts automatically when the graphics driver is enabled. Let me apologize for any inconvenience this issue may be causing to you. I would like you to try updating the graphics driver. Please try installing this driver version, and let me know if issue persists or not https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81517 https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81517 Regards,Fred

[idata]

Hello prakash_suren,

I was wondering if you still need assistance with your DG41TY motherboard. In case you still need assistance just let me know. Regards,Fred

[idata]

Hi Fred,

Thanks for your time to look into this thread,

Installed the version that you suggested , but still am facing the restart issue ,.. This version just added some time to actual problem {restarts in between }

[idata]

Hello prakash_suren,

How did the issue start happening? Did you change any software or hardware before the issue started happening? What type of video cable are you using between the computer and the monitor? Have you tried different video cable? Regards,Fred

[idata]

It started to happen suddenly , i have tried upgrading display drivers but the continues to happen , also installed clean win 7 ....

Now it happens almost every time when i start doing simple tasks like browsing {chrome , fox} , media play ....

I doubt MOBO causing the issue ?

[idata]

Hello prakash_suren,

I am sorry to hear issue persists even after reinstalling the operating system. Another troubleshooting step we can try is updating the BIOS of the computer. Please install this BIOS version first, and then test the system https://downloadcenter.intel.com/download/18974/BIOS-Update-TYG4110H-86A-?product=37164 https://downloadcenter.intel.com/download/18974/BIOS-Update-TYG4110H-86A-?product=37164 If issue persists you can try this other BIOS version, and then test the system again https://downloadcenter.intel.com/download/19167/BIOS-Update-TYG4110H-86A-?product=37164 https://downloadcenter.intel.com/download/19167/BIOS-Update-TYG4110H-86A-?product=37164 If issue persists please try latest BIOS from this link https://downloadcenter.intel.com/download/19202/BIOS-Update-TYG4110H-86A-?product=37164 https://downloadcenter.intel.com/download/19202/BIOS-Update-TYG4110H-86A-?product=37164 This link will show you how to update the BIOS on an Intel Desktop motherboard. You can use any of the six methods http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005547.html http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005547.html Let me know if issue persists or not. Regards,Fred

[idata]

Hello prakash_suren,

Were you able to install BIOS update I provided? In case you still need assistance just let me know. Regards,Fred

[idata]

No improvement Fred , tried all the 3 versions that you have suggested , but stll the problem persists ..

What's next solution ?

[idata]

Hello prakash_suren,

We have performed several troubleshooting steps already. At this point all that I can think of would be an issue with the graphics controller on the motherboard itself. I do not see any other troubleshooting step that can be performed. Regards,Fred

[idata]

Should i go for new motherboard ???

[idata]

Hello prakash_suren,

The issue seems to be hardware related so most likely the motherboard needs to be replaced. Regards,Fred