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Retro Scaling gone - IGCC 1.100.4478.0

powerarmour
Valued Contributor II
1,946 Views

So why was this removed also in the great IGCC purge?

You folks know how important this is for many older games right?

 

https://www.intel.co.uk/content/www/uk/en/support/articles/000057030/graphics.html

 

Screenshot 2023-01-19 173956.png

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Jocelyn_Intel
Employee
1,819 Views

Hello, @powerarmour  

 

Thank you for your time. 

 

The Intel Retro Scaling feature has been moved to Intel Arc Control app, you can try the following instructions to enable it: 

 

  1. Open Intel Arc Control software. 
  1. Go to: Settings > Global Game Settings > Post Processing > Enable Retro Scaling Type. 

 

Note: The equivalent of GPU scaling, Intel® Retro Scaling, also known as integer-ratio scaling, makes older-styled games that are created for small screens clear and crisp when viewed on large modern screens with high resolutions. When this setting is off, the pixel-art graphics can appear soft or blurry on a modern display. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
1,905 Views

Hello, @powerarmour  

 

Thank you for posting on the Intel® communities.  

 

Let me do some research about this, I will post an update soon. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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powerarmour
Valued Contributor II
1,890 Views

Indeed, it was removed starting with version 1.100.4232.0 (along with the video capture functionality).

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Jocelyn_Intel
Employee
1,854 Views

Hello, @powerarmour  

 

This feature needs to meet some requirements to enable it. Please, run this utility and attach the report, so we can verify this information first: 

 

Intel® System Support Utility for Windows. 

Note: Make sure to mark the box that says "everything" before pressing the Scan button. After that, click on "Next>" and select "Save" and then, attach the .txt file. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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powerarmour
Valued Contributor II
1,853 Views

Thanks Jocelyn, but I'm not running that app anymore as it has security issues (too much personal info in the report).

I have two compatible systems (Arc A770 LE and a i7-1165G7 w/XE-LP) that both lost the 'Retro Scaling' option since IGCC version 1.100.4232.0 which met all requirements previously.

 

Minimum Requirements:

  • 10th Generation Intel® Core™ Processor or newer
  • Intel® Graphics Driver version 26.20.100.7212 or newer
  • Intel® Graphics Command Center version 1.100.1725.0 or newer
  • Windows® 11 or Windows® 10 version 1709 or newer

https://www.intel.co.uk/content/www/uk/en/support/articles/000057030/graphics.html?erpm_id=1233860_ts1674487981735

 

This option is still present in the IGCC beta (for both systems) which is based on an older app version.

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Jocelyn_Intel
Employee
1,844 Views

Hello, @powerarmour  

 

Thank you for the information provided. 

 

I will proceed to investigate this issue, as soon as I have updates, I will post them here. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


Jocelyn_Intel
Employee
1,820 Views

Hello, @powerarmour  

 

Thank you for your time. 

 

The Intel Retro Scaling feature has been moved to Intel Arc Control app, you can try the following instructions to enable it: 

 

  1. Open Intel Arc Control software. 
  1. Go to: Settings > Global Game Settings > Post Processing > Enable Retro Scaling Type. 

 

Note: The equivalent of GPU scaling, Intel® Retro Scaling, also known as integer-ratio scaling, makes older-styled games that are created for small screens clear and crisp when viewed on large modern screens with high resolutions. When this setting is off, the pixel-art graphics can appear soft or blurry on a modern display. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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powerarmour
Valued Contributor II
1,815 Views
Okay, thanks for confirming, I guess it's to be expected.
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Taudris
Beginner
1,586 Views

What about 10th gen processors? Can they no longer use retro scaling?

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Jocelyn_Intel
Employee
1,806 Views

Hello, @powerarmour  

 

Thank you for your response, I am glad I could assist you in confirming this information. If you need any additional information, do not hesitate to contact us back. Please submit a new question as this thread will no longer be monitored.  

 

Have a nice day. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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