Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20497 Discussions

SCREEN DISPLAY

rodmur
Beginner
1,067 Views

MY SCREEN IS IS NOT CRYSTAL CLEAR AND THE COLOUR IS NOT 100%

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8 Replies
AlHill
Super User
1,062 Views

you provided no information.

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

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rodmur
Beginner
1,058 Views

Disply is not 100 % crystal clear and colours are wrong

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AlHill
Super User
1,055 Views

Your HD2500 graphics are discontinued and not supported.

What do you mean "colours are wrong?"  Provide a photo as it sounds more like a hardware issue to me.

 

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rodmur
Beginner
1,046 Views

rodmur_0-1602235169143.png

The red is wrong. I should be bright scarlet red

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rodmur
Beginner
1,037 Views

the screen is not 100% clear

 

rodmur_0-1602236498459.png

 

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AlHill
Super User
1,012 Views

Sorry, I do not see a problem.  One of the Intel support engineers ma be able to help.

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rodmur
Beginner
1,056 Views

My screen is not clear

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Alberto_Sykes
Employee
973 Views

rodmur, Thank you for posting in the Intel® Communities Support.


Just to let you know, the Intel® Core™ i5-3470 Processor is under status of: End Of Interactive Support / Discontinued, as you can confirm in the following link:

https://ark.intel.com/content/www/us/en/ark/products/68316/intel-core-i5-3470-processor-6m-cache-up-to-3-60-ghz.html


As an option you may want to try our Discontinued Products Community to get recommendations from fellow community members.:

https://communities.intel.com/community/tech/discontinued-products


You may also find the Discontinued Products Website helpful to address your request:

https://www.intel.com/content/www/us/en/support/discontinued-products.html


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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