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Screen colors changing when i watch videos

Ulaş
Beginner
555 Views

Hello there,
When watching videos on Youtube or other platforms, when the black frame is hidden, the colors become brighter.

My intel UHD Driver: 26.20.100.7642 (MSI Recommended version)

My Nvidia Driver: 461.72 (Latest version)

  • MSI GE75 RAIDER 10SFS
  • NVIDIA RTX 2070 SUPER
  • INTEL I7-10850H
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AlHill
Super User
548 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

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AndrewG_Intel
Employee
522 Views

Hello @Ulaş

Thank you for posting on the Intel® communities.


We noticed that you have contacted Intel® Customer Support through a live channel of support and you have an internal case describing the same issue and the same hardware/software environment as the one described in this thread. Since Intel® Customer Support has already assisted you through the internal case, to avoid duplication of effort we will close this thread now.


If you need any additional information, please submit a new question as this thread will no longer be monitored. Thank you for your understanding.


Best regards,

Andrew G.

Intel Customer Support Technician


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