Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
Welcome to the Intel Community. If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you!
16851 Discussions

Since the latest Windows 10 update, my screen is blured. How can I fix it ?

Gulu
Beginner
201 Views

I've already downloaded from Intel the latest update for 510 but my monitor is blurred. Thanks

Labels (1)
0 Kudos
3 Replies
Alberto_Sykes
Employee
189 Views

Gulu, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

Did you make any recent hardware/software changes besides the Windows update?

Which Windows* version are you using?

Are you using an external display?

If that is the case, which video port are you using to connect the monitor?

Please provide the SSU report so we can verify further details about the components in your platform, checkmark all the options including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


Gulu
Beginner
178 Views

I reset the computer. And spent the weekend updating it to what I was used to.  Then I when I updated Windows 10 and it apparently fixed the blur. Muchas gracias Alberto. 

Alberto_R_Intel
Moderator
168 Views

Gulu, You are very welcome, thank you very much for letting us know those results.

 

Perfect, excellent, it is great to hear that after resetting the computer and installing the Windows* updates the blur issue got fixed.

 

Any other inquiries, do not hesitate to contact us again.

 

Regards,
Albert R.

 

Intel Customer Support Technician
A Contingent Worker at Intel

Reply