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Star Wars: The Old Republic Crash

Andrew_K_2
Beginner
1,697 Views

System Used: Dell Inspiron 7547
CPU SKU: GenuineIntel i5-4210U
GPU SKU: N/A (In file perhaps)
Processor Line: (Y-Series, U-Series, etc.)
System BIOS Version: A01
CMOS settings: N/A
Graphics Driver Version: 20.19.15.4300

GOP/VBIOS Version:
Operating System: Windows
OS Version: 10 64-bit
API:
Occurs on non-Intel GPUs?:

Steps to Reproduce:
-------------------------------
1. Launch Game
2. When changing graphics settings crash will occur
3. When hovering over "area missions" containing circles crash will occur

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I'm in the process of checking my BIOS settings to see if I need to update. I will also see if reverting back to a previous Graphics Driver version to see if it fixes the issue. I have attached a Razer Cortex diagnostic report, an Intel Graphics report and a HWInfo file to hopefully help sort this out.

 

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Michael_C_Intel2
Employee
1,697 Views

Hi Andrew,

You need to go to our support community: https://communities.intel.com/community/tech

You can report your issue and get support in the Graphics forum.  This forum is devoted to game developers working on Intel Graphics.

-Michael

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