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I have an i5-8400 @2.8 Ghz cpu but no longer have the UHD630 graphics drivers. When I installed my Nvidia GTX 1070 Ti GPU back in 2018 I followed advice to not just disable the integrated graphics, but to delete them and that is all I have in Device Manager/Device Adapters. Fast forward to 2021 and I now am experiencing intermittent freezes and crashes and am trying to trouble shoot the problem by removing my GPU and using only integrated graphics. I have an HP Omen desktop that is no longer under warranty, so support is not available from HP. I have run the DSA but it was not helpful. I have also downloaded the UHD 630 drivers from the HP website, but they fail on installation saying my system does not meet minimum requirements.
I am running Windows 10, 64 bit, October update.
Hoping you can offer some help 🙂 If you need more specs, I'll happily supply them.
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Normally, if you remove your graphics card, the system will boot with the iGFX engine enabled. This will prompt Windows Update to immediately download and install a driver. To avoid Windows Update getting in the way, use the following clean install process:
- Download the driver installation package that you want to run. Do not try to install it yet.
- Disable Internet access. Unplug your Ethernet cable and/or disable Wireless.
- From Device Manager, if the entry is present for the UHD630 graphics, right-click on the entry, select Uninstall Device, checkmark to delete associated software and then press Uninstall.
- Once this completes, reboot the PC, keeping the Internet disconnected.
- Run the installer for the iGFX package that you want.
- Reboot (usually will be asked to do this automatically).
- Reconnect Internet access.
- Test.
Hope this helps,
...S
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iGFX? integrated Graphics? Sorry, that's a new term for me 🙂 Since I have an i5-8400 processor that would be a UHD 630 driver package, correct? I'm hoping I have the correct package downloaded from the HP Support website as I could not find it on Intel.
So I can skip step 3 since I don't have UHD 630 drivers installed. Is it at this time I remove my graphics card? Should I disable (or uninstall?) the Nvidea GPU drivers first, power down my PC and then remove the graphics card?
Thank you for helping, Scott!
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Ya gotta keep up with the acronyms. Intel (he11, the whole industry) thrives on code names and acronyms.
iGFX - Internal Graphics (HD, UHD, Iris, Xe, etc. graphics engines, for example)
dGFX - Discrete Graphics (add-inn PCIe graphics cards, for example)
eGFX - External Graphics (connected via Thunderbolt, for example)
No, don't skip anything. If there is any chance that Windows Update has run since the iGFX was re-enabled, there could very well be a driver package installed.
I was presuming that you had already removed your card before Step 1.
Uninstalling the NVIDIA drivers is unnecessary; they simply won't run while the card is not present.
...S
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