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Ultrawide Monitor not supported with new Graphics Driver 2560x1080

Zandro108
Beginner
‎08-28-2023 11:50 PM
1,686 Views

Good day,

 

Since the last Graphics update 24/08/2023 my resolutions on Windows 11 is stuck on 1920x1080. i can't seem to get it to 2560x1080. Any solutions to this? I tried everything possible with no luck.

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Jocelyn_Intel
Employee
‎08-29-2023 12:59 PM
1,662 Views

Hello, @Zandro108

 

Thank you for posting on the Intel® communities.  

 

Please provide more information about what you have tried already, so we can help you out. 

 

Also, what is the model of your graphics? 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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jucmkjs
Novice
‎08-31-2023 11:23 AM
1,630 Views

I'm having the same problem. Did you manage to solve it?

In my case it's Windows 10, Intel Iris Xe Graphics plus NVIDIA GeForce MX330 .

I'm sure it has something to do with this update too.

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Jocelyn_Intel
Employee
‎08-31-2023 01:24 PM
1,622 Views

Hello, @jucmkjs  

 

Thank you for posting on the Intel® communities.  

 

Since you have a different system, please open a new thread describing your issues and your system environment so we can provide you a personalized assistance. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
‎09-05-2023 08:53 AM
1,584 Views

Hello, @Zandro108    

 

I am checking this thread and I would like to know if you were able to review my first post.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
‎09-08-2023 08:22 AM
1,569 Views

Hello, @Zandro108     

 

As we have not heard back from you, we will proceed to close this thread now. If you need any additional assistance, please feel free to reach out and submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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