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Un-expected multi-display behaviors

Someguy
Beginner
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SIGHTING SUMMARY: Applications do not stay on the same screen when minimize all / global reset Windows functions, ALT-TAB order is goofed up sometimes, and when ext gfx is unplugged, laptop taken home (low power / hibernate), then next day, plug back in, Bluebeam won't refresh beyond laptop builtin panel size & other gfx abnormalities pop up. Apps must be closed & restarted and/or OS restarted to have functionality restored.

I wouldn't have taken time except it seems there are numerous issues in individual app/new child window on parent screen issues & various. Disruptive of various user workflows & use cases.

Thanks.

Included: System info, Intel HD Graphics Control Panel details

HARDWARE Summary: i5 HD620 - 3 displays on HP laptop using VGA out & HDMI out on Win10pro x64, latest drivers / software from HP.

============================== System Details ==================================

System Used: HP ProBook 430 G4 Notebook System SKU Y9G07UT#ABA
CPU SKU: i5-7200U CPU @ 2.50GHz, 2712 Mhz, 2 Core(s), 4 Logical
GPU SKU: Intel(R) HD Graphics 620
Shader Version: 5.1
OpenGL* Version: 4.5
OpenCL* Version: 2.1
Vulkan* Version: 1.0.38
Processor Line: (Y-Series, U-Series, etc.)
System BIOS Version: HP P85 Ver. 01.06, 6/18/2017
CMOS settings:
Graphics Driver Version: 22.20.16.4771
GOP/VBIOS Version: 9.0.1056
Operating System: Windows 10 Pro x64
OS Version: 10.0.16299 Build 16299
SMBIOS Version    3.0
Embedded Controller Version    66.101
BIOS Mode    UEFI
BaseBoard Manufacturer    HP
Platform Role    Mobile
Secure Boot State    On
PCR7 Configuration    Elevation Required to View
Hardware Abstraction Layer    Version = "10.0.16299.248"
Installed Physical Memory (RAM)    8.00 GB
Total Physical Memory    7.90 GB
Virtualization-based security    Not enabled
Device Encryption Support    Elevation Required to View
Hyper-V - VM Monitor Mode Extensions    Yes
Hyper-V - Second Level Address Translation Extensions    Yes
Hyper-V - Virtualization Enabled in Firmware    No
Hyper-V - Data Execution Protection    Yes
HD Graphics Control Panel details:

============================== Graphics Control Panel Details ==================================

Intel(R) HD Graphics 620
Report Date: Monday, March 26, 2018
Report Time [hh:mm:ss]: 8:05:10 AM
Driver Version: 22.20.16.4771
Operating System: Windows* 10 Pro (10.0.16299)
Physical Memory: 8089 MB
Vendor ID: 8086
Device ID: 5916
Device Revision: 02
Graphics Output Protocol (GOP) Version: 9.0.1056
Current Resolution: 1920 x 1080

Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
Processor Speed: 2712 MHz
Processor Graphics in Use: Intel(R) HD Graphics 620
Shader Version: 5.1
OpenGL* Version: 4.5
OpenCL* Version: 2.1
Vulkan* Version: 1.0.38


* Microsoft DirectX* *
Runtime Version: 12.0
Hardware-Supported Version: 12.0

 

* Devices connected to the Graphics Accelerator *


Active Displays: 3

 

* Built-in Display *


Display Type: Digital
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: Embedded DisplayPort
Device Type: Built-in Display


Maximum Image Size
Horizontal Size: 11.42 inches
Vertical Size: 6.3 inches


Supported Modes
1366 x 768 (60p Hz)
1366 x 768 (40p Hz)

 

Raw EDID:
00 FF FF FF FF FF FF 00 06 AF 2C 16 00 00 00 00
00 19 01 04 95 1D 10 78 02 BB F5 94 55 54 90 27
23 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 CE 1D 56 E2 50 00 1E 30 26 16
36 00 25 A4 10 00 00 18 DF 13 56 E2 50 00 1E 30
26 16 36 00 25 A4 10 00 00 18 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02
00 10 48 FF 0F 3C 6E 0D 0D 12 6E 20 20 20 00 DF


* Digital Display *


Display Type: Digital
Serial Number: 3CQ64437W1  
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: DisplayPort
Device Type: Monitor


Maximum Image Size
Horizontal Size: 20.47 inches
Vertical Size: 11.42 inches


Supported Modes
640 x 480 (60p Hz)
720 x 400 (70p Hz)
800 x 600 (60p Hz)
1024 x 768 (60p Hz)
1280 x 720 (60p Hz)
1280 x 800 (60p Hz)
1280 x 1024 (60p Hz)
1440 x 900 (60p Hz)
1600 x 900 (60p Hz)
1680 x 1050 (60p Hz)
1920 x 1080 (60p Hz)


Power Management Support
Active Off Mode: Supported


Raw EDID:
00 FF FF FF FF FF FF 00 22 F0 4A 33 01 01 01 01
2C 1A 01 04 A5 34 1D 78 26 7F 15 A3 54 51 9F 27
0C 50 54 A1 08 00 D1 C0 81 C0 A9 C0 B3 00 95 00
81 80 81 00 01 01 02 3A 80 18 71 38 2D 40 58 2C
45 00 08 22 21 00 00 1E 00 00 00 FD 00 32 3C 1E
50 11 00 0A 20 20 20 20 20 20 00 00 00 FC 00 48
50 20 56 32 32 33 0A 20 20 20 20 20 00 00 00 FF
00 33 43 51 36 34 34 33 37 57 31 0A 20 20 00 D7


* Digital Television *


Display Type: Digital
Serial Number: 93JWK7AC1M7B
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: HDMI
Device Type: Digital Television


Maximum Image Size
Horizontal Size: 23.62 inches
Vertical Size: 13.39 inches


Supported Modes
640 x 480 (60p Hz)
640 x 480 (75p Hz)
720 x 400 (70p Hz)
720 x 480 (60i Hz)
720 x 480 (60p Hz)
720 x 576 (50p Hz)
720 x 576 (50i Hz)
800 x 600 (60p Hz)
800 x 600 (75p Hz)
1024 x 768 (60p Hz)
1024 x 768 (75p Hz)
1152 x 864 (75p Hz)
1280 x 720 (50p Hz)
1280 x 720 (60p Hz)
1280 x 1024 (75p Hz)
1280 x 1024 (60p Hz)
1600 x 900 (60p Hz)
1920 x 1080 (60p Hz)
1920 x 1080 (50i Hz)
1920 x 1080 (50p Hz)
1920 x 1080 (60i Hz)
1920 x 1080 (75p Hz)


Power Management Support
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported


Raw EDID:
00 FF FF FF FF FF FF 00 10 AC A1 D0 42 37 4D 31
29 1B 01 03 80 3C 22 78 EA CD 25 A3 57 4B 9F 27
0D 50 54 A5 4B 00 71 4F 81 80 A9 C0 D1 C0 01 01
01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C
45 00 56 50 21 00 00 1E 00 00 00 FF 00 39 33 4A
57 4B 37 41 43 31 4D 37 42 0A 00 00 00 FC 00 53
45 32 37 31 37 48 2F 48 58 0A 20 20 00 00 00 FD
00 38 4C 1E 53 11 00 0A 20 20 20 20 20 20 01 BA

02 03 20 B1 4C 90 05 04 03 02 07 16 01 14 1F 12
13 65 03 0C 00 10 00 68 1A 00 00 01 01 30 4B E6
2A 44 80 A0 70 38 27 40 30 20 35 00 56 50 21 00
00 1A 01 1D 80 18 71 1C 16 20 58 2C 25 00 56 50
21 00 00 9E 01 1D 00 72 51 D0 1E 20 6E 28 55 00
56 50 21 00 00 1E 8C 0A D0 8A 20 E0 2D 10 10 3E
96 00 56 50 21 00 00 18 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 28


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Someguy
Beginner
678 Views

This is an extremely annoying bug... please fix...

When I lock / unlock screen, often the windows are on the wrong screen again...

 

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