Unable to download updated intel hd graphics driver.

[llskg]

I am trying to update my graphics driver on my Dell Inspiron N7010 with Windows 7 Home Premium.

My processor is the Pentium P6100 (3M cache, 2.0 GHz)

My problem is, when I use the driver update utility it says:

A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your http://www.intel.com/support/oems.htm computer manufacturer for the latest driver for your computer.

The thing is, the Dell driver has not been updated in 3 years and has been giving me problems. There doesn't seem to be any directed download link; everything just takes me back to the driver update utility. I've tried uninstalling my current graphics driver but then the driver update utility doesn't do anything; it stops at "Analyzing Computer."

http://www.intel.com/support/graphics/sb/CS-022355.htm Graphics — Computer Manufacturer Graphics Driver Detected

This work-around doesn't seem to work because there is no .zip file available for download for my graphics drivers.

Am I missing anything? I just want to download the latest drivers. Thanks for the help.

[DArce]

Try using the driver that is posted here:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22518&lang=eng&OSVersion=Windows%207%20Home%20Premium%2C%2032-bit%20version*&DownloadType=Drivers Driver version 15.22.58.2993 (8.15.10.2993) @ Download Center

You can try to force the generic driver by uninstalling the driver that was provided by your laptop manufacturer, this is done through the Control Panel, go to programs and features. Then locate any entry similar to Intel® Graphics Media Accelerator or video driver and remove it. After that, restart your system and try to install the generic driver again.

You can also follow the instructions on the Have disk installation method that is included in the article you mentioned.