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Keler
Beginner
91 Views

Valorant sudden frame drops on Intel UHD 620 Graphics

I'm having an FPS drop to VALORANT in any mode. I have seen that there is also the same problem that I have ( https://community.intel.com/t5/Graphics/Valorant-Driver-Compatibility-Issues-UHD-620/m-p/1213635#M90... ). I tried to do what was said in this post to roll back my driver version to 27.20.100.8476 from something higher and it did fix my problem of the FPS drops and didn't add any more problems. But I made this post because I was wondering if there is a newer version of the same driver that didn't give me any FPS drops. Thank you!

 

Please do reply to this post if you got confused.

 

A better explanation is this link below and the link in the main body it self.

https://www.intel.com/content/www/us/en/support/articles/000057695/graphics/graphics-for-8th-generat...

 

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3 Replies
Alberto_R_Intel1
Employee
69 Views

Keler, Thank you for posting in the Intel® Communities Support.


In reference to your question, "I was wondering if there is a newer version of the same driver that didn't give me any FPS drops", there is no official information from Intel® stating that there will be a new graphics driver release, Intel® has investigated this issue and was unable to reproduce it on multiple system configurations including laptops, NUCs, etc. Most users agree the performance on newer drivers is better when using SSDs vs. Mechanical hard drives so we suggest, if possible, switching to an SSD, or use an older driver until the OEM comes up with a permanent fix for this matter. 


In the link below you will be able to see the main thread regarding this scenario, which is the same you provided previously:

https://community.intel.com/t5/Graphics/Valorant-Driver-Compatibility-Issues-UHD-620/m-p/1263701#M95...


In the following link, you will be able to see all the drivers that Intel® has available, if there are any new graphics drivers releases you will be able to see them in there as well:

https://downloadcenter.intel.com/product/126789/Intel-UHD-Graphics-620


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


Keler
Beginner
50 Views

Alberto_R_Intel1
Employee
38 Views

Keler, You are very welcome, thank you very much for your response.


Any other inquiries, do not hesitate to contact us again.


Regards,

Albert R.


Intel Customer Support Technician


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