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I started play SFV in september 2020 but since this month i can't play the game since my graphic card start crash when i play the game, but every game i have works normaly only SFV crashes when i start a match(training room, rank, casual, lounge) idk what to do since i can't find any help in any place you guys are my last chance.
my specs
Intel® Core™ i5-8500T CPU @ 2.10GHz
16 gb of ram
Graphics card Intel(R) UHD Graphics 630
Operating system windows 10
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What version of windows 10?
So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).
Doc (not an Intel employee or contractor)
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Computador (Computer)
Dell Inc. OptiPlex 3060 | |
---|---|
Fabricante do sistema (System Manufacturer) | Dell Inc. |
Modelo do sistema (System Model) | OptiPlex 3060 |
Tipo de sistema (System Type) | Desktop |
Fabricantes da motherboard (Motherboard Manufacturer) | Dell Inc. |
Motherboard (Motherboard Product) | 0VTJVC |
Versão (Version) | A00 |
Versão do BIOS (BIOS Version) | 1.2.22 |
Data (Date) | 01/11/2018 |
Versão do SMBIOS (SMBIOS Version) | 3.1 |
Inicialização segura (Secure Boot) | Desligado (Off) |
Sistema operacional (Operating System)
Microsoft Windows 10 Pro (64 bits) | |
---|---|
Versão (Version) | 2009 |
Compilação do sistema operacional (OS Build) | 10.0.19042 |
Construir filial (Build Branch) | vb_release |
Locale | Português (Brasil) |
Diretório do Windows (Windows Directory) | C:\Windows |
Diretório do sistema (System Directory) | C:\Windows\system32 |
Versões do .NET Framework (.NET Framework Versions) | 2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 4.0.0.0, 4.8.04084 |
Navegadores de Internet instalados (Installed Internet Browsers) | Google Chrome, Internet Explorer 11.789.19041.0 |
Processador (Processor)
Intel® Core™ i5-8500T CPU @ 2.10GHz | |
---|---|
Detalhes do dispositivo (Device Details) | |
Fabricante (Manufacturer) | GenuineIntel |
Descrição (Description) | Intel64 Family 6 Model 158 Stepping 10 |
Arquitetura (Architecture) | x64 |
Número de núcleos (# of Cores) | 6 |
Nº de threads (# of Threads) | 6 |
Frequência baseada em processador (Processor Base Frequency) | 2112 MHz |
Tensão atual (Current Voltage) | 8. |
Cache nível 2 (Level 2 Cache) | 1536 Kb |
Cache nível 3 (Level 3 Cache) | 9216 Kb |
ID do processador (Processor Id) | 0x906EA |
Disponibilidade (Availability) | Funcionando com a potência máxima (Running at full power) |
Gráficos (Graphics)
Intel® UHD Graphics 630 | |
---|---|
Detalhes do dispositivo (Device Details) | |
Compatibilidade do adaptador (Adapter Compatibility) | Intel Corporation |
Processador de vídeo (Video Processor) | Intel® UHD Graphics Family |
Resolução (Resolution) | 1366 x 768 |
Bits por pixel (Bits Per Pixel) | 32 |
Número de cores (Number of Colors) | 4294967296 |
Taxa de atualização - Atual (Refresh Rate - Current) | 59 Hz |
Taxa de atualização - Máxima (Refresh Rate - Maximum) | 75 Hz |
Taxa de atualização - Mínima (Refresh Rate - Minimum) | 23 Hz |
Provedor (Provider) | Intel Corporation |
Versão (Version) | 27.20.100.9168 |
Data (Date) | 01/08/2021 |
Tipo de DAC do adaptador (Adapter DAC Type) | Internal |
RAM do adaptador (Adapter RAM) | 1,00 GB |
Disponibilidade (Availability) | Funcionando com a potência máxima (Running at full power) |
Status | Este dispositivo está funcionando corretamente. (This device is working properly.) |
Localização (Location) | PCI bus 0, device 2, function 0 |
ID do dispositivo (Device Id) | PCI\VEN_8086&DEV_3E92&SUBSYS_085C1028&REV_00\3&11583659&0&10 |
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RafaelF, Thank you for posting in the Intel® Communities Support.
I just wanted to check if the problem with the game Street Fighter V crashing persists and if you still need assistance on this matter?
Regards,
Albert R.
Intel Customer Support Technician
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Hello RafaelF, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.
Regards,
Albert R.
Intel Customer Support Technician

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