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When I use the A770 graphics card,Some of the steam games are extremely self-luminous

咕咕咕
Beginner
1,234 Views

When I use the A770 graphics card, some games on steam have a very strong self-illumination. For example the terrain in Little Noah, the eyes of the characters in SoLasta.
There are many other games that have a similar problem, but it's not serious. My gaming experience is significantly worse in these games.
I hope this will be fixed.

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下面是一张我用集成显卡玩的普通游戏的图片,以证明这不是游戏本身的问题。B75ES`DIZ){TGDQ7R7IZN]9.png

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6 Replies
Jose_Intel
Employee
1,187 Views

Hello @咕咕咕

 

Thank you for posting on the Intel️® communities.   

 

I am sorry to hear that you have problems with Intel® Arc™ A770 Graphics, and I’ll be more than happy to help you.

 

Please answer the following:

·      Was it working before?

·      Have tried using another monitor?

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

 

Then, please generate and attach the Report for Intel® Intel Graphics Command Center

 

Best regards,

Jose B.

Intel Customer Support Technician


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咕咕咕
Beginner
1,129 Views

1. I've been playing these games for the first time, and that's how they perform.
2. I only have one screen right now, but I have no problem playing with other graphics cards.
3.I hope you guys surpass NVIDIA.

 

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Jose_Intel
Employee
1,134 Views

Hello 咕咕咕

 

We hope you are doing fine. 

 

Were you able to check the previous post? 

Let us know if you still need assistance. 

 

Best regards,  

Jose B.   

Intel Customer Support Technician 


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Jose_Intel
Employee
1,121 Views

Hello 咕咕咕

 

Thank you for the reports.

 

I noticed that the BIOS is not up to date, please update it. You can download the file from here: 7E06v17


Also, make sure Resizable BAR is enabled.

 

Best regards,

Jose B.

Intel Customer Support Technician


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Jose_Intel
Employee
1,064 Views

Hello 咕咕咕

 

We hope you are doing fine. 

 

Were you able to check the previous post? 

Let us know if you still need assistance. 

 

Best regards,  

Jose B.   

Intel Customer Support Technician 


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Jose_Intel
Employee
1,026 Views

Hello 咕咕咕

 

We hope you are having a nice day. 

  

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards. 

Jose B.  

Intel Customer Support Technician. 


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