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Where is the "Scale Full Screen" option?

duy1
Beginner
1,362 Views

duy1_0-1688526807211.pngduy1_1-1688526837580.png

 

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IsaacQ_Intel
Employee
1,341 Views

Hello @duy1

 

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

 

According to your request, please read the following information:

 

·        After updating to the latest Intel Graphics command Center Version 1.100.4979.0 the resolution setting option is missing. 


Resolution


The latest version of IGCC no longer contains this setting.


Use Windows* Display Settings to change the resolution.

Select Start > Settings > System > Display.

 

 

Best regards,

Isaac Q. 

Intel Customer Support Technician


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duy1
Beginner
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I want to display the full screen when playing games, I was able to customize it before, but now I can't.

I want to find this custom

duy1_0-1688607586722.png

 

I can't find full screen customization, the update is so disappointing

duy1_1-1688607620318.png

 

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IsaacQ_Intel
Employee
1,313 Views

Hello @duy1

 

Thank you for your reply.

 

We are sorry to know that that feature is not present anymore on the app.

 

But, as we said before, after updating to the latest Intel Graphics command Center Version 1.100.4979.0 the resolution setting option is missing


Resolution


The latest version of IGCC no longer contains this setting. If you want to change the resolution follow the Windows instructions here:


Use Windows* Display Settings to change the resolution.

Select Start > Settings > System > Display.

 

Or go to the game settings and find if the game has a "Fullscreen" option to enable.

 

Best regards,

Isaac Q. 

Intel Customer Support Technician


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Jose_Intel
Employee
1,265 Views

Hello duy1

 

We hope you are doing fine. 

 

Were you able to check the previous post? 

Let us know if you still need assistance. 

 

Best regards,  

Jose B.   

Intel Customer Support Technician 


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IsaacQ_Intel
Employee
1,243 Views

Hello @duy1

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Isaac Q.

Intel Customer Support Technician.


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IsaacQ_Intel
Employee
1,236 Views

Hello duy1

 

For more information visit the following article:

Scale Options Are No Longer Available After Updating the Intel® Graphics Command Center

 

only the following options appear in IGCC:

·        Maintain Display Scaling

·        Custom

 

And as we said before, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards,

Isaac Q. 

Intel Customer Support Technician



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