- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I created an application using QtCreator. It displays a three-dimensional model of a rotating wheel. The tread pattern is set by the texture. There is also texture for normal mapping. Textures are perfectly displayed on computers with Nvidia graphics cards. But on my NUC7i7BNH with graphics Intel Iris Plus 650 and on NUC5i7RYH with Intel Iris 6100, a black surface is displayed instead of textures. I have the latest version of the graphic driver. OS is Windows 10. I attached a zip file with my application. I think this problem is related to the graphics driver.
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello VSazo,
Thank you for posting on the Intel® communities.
We currently have almost all the information we require to test this on our labs; however, could you please provide me with your OS build? Also, could you please tell me which graphics cards or system configurations you have tried?
Esteban Ch.
Intel Customer Support Technician
A Contingent Worker at Intel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello VSazo,
Thank you for your response.
I was able to replicate your issue in our labs; using an Intel® NUC Kit NUC7i7BNH with the following graphics drivers: 24.20.100.6194, 24.20.100.6286, 26.20.100.6890 and 26.20.100.7000. I have tested it on a Dell XPS 15 9575 (with an Intel® Core™ i7-8705G Processor with Radeon™ RX Vega M GL graphics/Intel® HD Graphics 630) and the issue does not occur; however, if I disable the Radeon™ RX Vega M GL graphics then the issue persists. Please note that both NUC and laptop with Windows 10 version 1809.
Please allow me to research a little bit more and try to find a solution for you.
Esteban Ch.
Intel Customer Support Technician
A Contingent Worker at Intel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
I would like to let you know that this has been submitted to our driver development team for investigation under bug ID 1409978833.
As soon as we have an update I'll update this thread.
Best Regards,
Ronald M.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Vladimir,
We closed the other cases you filed with Intel because they were for the same issue, thus causing duplication of internal efforts and creating unnecessary noise (each case takes resources away).
As I noted in my previous post, this issue has now been reported directly to our driver development team (Bug report ID 1409978833). Allow me to explain myself better: now that the bug is in our dev team queue you can rest assured that as soon as there is an update on the investigation we'll update this thread for you and all other users that may be interested in this issue.
I cannot provide an ETA for an update, but the bug report 1409978833 is opened and active.
Best Regards,
Ronald M.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page