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Why can't I enable HDR on my Dell Inspiron 3668 Desktop PC?

BBerc
Beginner
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PC: Dell Inspiron 3668 Desktop PC, Windows 10 Home 64 bit, x64-based processor, Intel HD630 graphics, Intel i5-7400 @3.00GHz

Display: LG 55UK6090PUA 55 inch, 4k, Active HDR,PICTURE 

PICTURE QUALITY

Resolution 4K Ultra HD (3840 x 2160)

Refresh Rate TruMotion 120 (Refresh Rate 60Hz)

IPS Technology Yes4K 

Active HDR Yes

4K Upscaler Yes

 

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8 Replies
AlHill
Super User
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What version of Windows 10? 1909?

Read this thread: https://forums.intel.com/s/question/0D50P00004QepJ7SAJ/cannot-enable-hdr-on-intel-hd-graphics-630

 

And,, contact Dell for support with their device.

 

Doc

 

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BBerc
Beginner
1,916 Views
Thanks for your speedy reply. Windows 10 Home 1909. Any help is so appreciated.
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AlHill
Super User
1,916 Views

The "help" is - contact dell for support with their device.

 

Doc

 

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Max44
Beginner
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If your PC and display support HDR, turn it on to get started.

  1. Select the Start button, then select Settings > System > Display .
  2. If you have multiple displays connected to your PC, choose the HDR-capable display under Select and rearrange displays.
  3. Select Windows HD Color settings.

 

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Max44
Beginner
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Requirements to view or playback HDR content

(1) Ultra BluRay DVD or Game consoles

Ensure the DVD player and Game consoles are HDR capable, eg Panasonic DMPUB900, Xbox One S/X, PS4 Pro

(2) PC

Ensure that the video card used is HDR capable, HDMI 2.0a or DP 1.4 (with HDR option) and the HDR video card driver is installed. HDR capable player application must be used, CyberLink PowerDVD 17 or newer, Windows 10 Movies and TV app. Minimum Operating System with HDR support = Windows 10 Redstone 2

HDR capable video cards

Nvidia GTX 950/960/970/980/980 Ti/Titan X/1050/1060/1070/1080/1080 Ti, Quadro P5000/P6000

AMD Radeon R9 390X, Radeon RX 460/470/480, Radeon Pro WX4100/5100/7100

Dell HDR monitors

 

UP2718Q (Smart HDR in Menu- Display)

U2718Q (Smart HDR in Menu- Display)

U2518D (Smart HDR in Menu- Display)

S2719DM (Smart HDR in Menu- Display)

S2419HM (Smart HDR in Menu- Display)

S2718D (Movie HDR, Game HDR in Menu- Color- Preset Modes)

S2718H (Movie HDR, Game HDR in Menu- Color- Preset Modes)

S2718HX (Movie HDR, Game HDR in Menu- Color- Preset Modes)

S2718HN (Movie HDR, Game HDR in Menu- Color- Preset Modes)

S2718NX (Movie HDR, Game HDR in Menu- Color- Preset Modes)

S2418H (Movie HDR, Game HDR in Menu- Color- Preset Modes)

S2418HX (Movie HDR, Game HDR in Menu- Color- Preset Modes)

S2418HN (Movie HDR, Game HDR in Menu- Color- Preset Modes)

S2418NX (Movie HDR, Game HDR in Menu- Color- Preset Modes)

* Dell PremierColor offers wide color coverage that meets major industry standards for = 100% AdobeRGB, 100% sRGB, 100% Rec. 709, 97.7% DCI-P3 and 76.9% Rec. 2020

* 1.07 billion colors (that is 64 times more color depth than standard monitors) can provide. Even in dark areas, you should see better color gradation and precision in more shades.

* Customize color parameters to your preference using the Custom Color mode, the SDK or the optional X-rite i1Display Pro colorimeter

* To use the Dell HDR, the computer video card HDMI out must be version 2.0a or higher and the computer video card DP or mDP out port must be version 1.4 or higher.

 

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BBerc
Beginner
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Thank you Max 44. For your very speedy. And information rich replies. Again my GPU Is the integrated Intel HD 630. Is there more information that goes with That graphics card? Every other point in your reply. What is valid? With the exception of the fact that I use has an LG 4K HDR 55 inch display.
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Gh0stb1t
New Contributor I
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BBerc
Beginner
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Good morning Gh0stb1t, Thank you very much for your response to my HDR enabling issues. Although I am going to check again for some of the parameters and requirements (BIOS, drivers, etc.), no matter what I have tried, the HDR slide switch on the Settings -> Display never appears. I hope you will allow me to contact you again with any further questions. I appreciate it. Thanks again.
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