I am trying to update my graphics driver so my laptop can (hopefully) be OpenGL 3.0 compatible.
I downloaded the Driver and Support Assistant software, but it threw an error when I tried to install it:
An error occurred during the installation of assembly.
0x80070643 - fatal error during installation
My Driver and Support Assistant installer log file is attached for reference.
I have installation rights and am the computer admin. What should I do from here? Any workarounds?
Also, here is the hardware/software information from the System Support Utility. It's a Dell Latitude E6420
Operating System: Microsoft Windows 10 Home(10.0.15063 Build 15063)
Physical Memory (Installed): 4 GB
Processor: Intel(R) Core(TM) i5-2540M CPU @ 2.60GHz
System Type: x64-based PC
Total Installed Updates: 25 Updates - See Detailed View for more information
Display Adapter(s): Intel(R) HD Graphics 3000 126.96.36.19959
System Manufacturer: Dell Inc.
System Model: 0K0DNP
Network Adapter(s): AnchorFree TAP-Windows Adapter V9 188.8.131.52
DW1530 Wireless-N WLAN Half-Mini Card 7.35.352.0
Intel(R) 82579LM Gigabit Network Connection 184.108.40.206
You are running Windows 10 version 1703, from more than 1.5 years ago. If you want to run IDSA, you need to update your OS first, to version 1803. You can do that by going here: https://www.microsoft.com/en-us/software-download/windows10 Download Windows 10
You really should update your OS, now.
However, you have a bigger problem. Your processor and graphics are not supported on Windows 10.
This is your (Sandy Bridge) processor: https://ark.intel.com/products/50072/Intel-Core-i5-2540M-Processor-3M-Cache-up-to-3-30-GHz- Intel® Core™ i5-2540M Processor (3M Cache, up to 3.30 GHz) Product Specifications
It has Intel HD 3000 Graphics.
Look under "Core Processors" here: https://www.intel.com/content/www/us/en/support/articles/000005526/graphics-drivers.html Supported Operating Systems for Intel® Graphics Products
And, here: https://www.intel.com/content/www/us/en/support/articles/000005524/graphics-drivers.html?eu-cookie-n... Supported APIs for Intel® Graphics Controllers
HD 3000 supports OpenGL 3.1. However, you, on Windows 10, are using the generic Microsoft driver.
Since you are not supported on Windows 10, you can go back to windows 7 or 8.x, or upgrade your hardware to something new/newer that is supported on Windows 10.
I had not updated partially because updating was throwing errors and partially because this machine is mostly used offline. If the drivers are not compatible, that might explain things.
This was a laptop upgraded via the "free upgrade from Windows 8" program. I guess downgrading may be in my future...
Thanks for the help!