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Windows 8 graphic 3000 hd (Blackscreen)

idata
Employee
1,700 Views

Dear sir/madam,

I have a big problem after upgrading to windows 8.

My screen does not work after the windows loading screen of windows 8.

I can enter the bios... this means that my display works.

I also found out that my VGA (external screen) works when my display is black.

So i went to investigate my Device manage.

When i turn the "Intel graphic HD 3000" driver off my display will work normal.

But the resolution is on the lowest, my screen is a stretched and i can't play any game or flash object because it will suck or give an error message.

Please help me and sorry for any grammar shortcomings.

Yours Faithfully,

Ratan12

Windows 8 64 bit

8 GB ram and 750 HDD

NVIDIA 630M (Optimus technology) & Intel core I5

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DArce
Valued Contributor III
898 Views

Hello,

As the information you provided your system uses switchable graphics to work. In such case the generic drivers that we provide would not work, as they do not handle switchable graphics configurations.

I suggest that you check the following article and check with your computer manufacturer for an appropriate driver for your system.

http://www.intel.com/support/graphics/sb/CS-031103.htm http://www.intel.com/support/graphics/sb/CS-031103.htm

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