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arc a380/a750 qsv enc sys paged pool memory still leak (driver 31.0.101.4146, win10.0.19045)

focus
Beginner
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@Jean_Intel

 

This question is to reply my last two questions.

arc a380/a750 qsv enc sys paged pool memory leak 

arc a380/a750 qsv enc sys paged memory leak 

 

I have updated windows to version 10.0.19045, and graphics driver to version 31.0.101.4146,   sys paged pool memory still leak.

 

In attachment file,I provide a video showing the step-by-step for my issue,and some test tools. There is a readme.txt file in attachment to explain usage of all files.

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Jean_Intel
Employee
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Hello focus,

 

Thank you for creating a new thread and reporting that you are unable to respond to your previous thread.

 

We will proceed to check the issue internally and post back soon with more details.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
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Hello focus,

 

Thanks for waiting for a response

 

We have covered basic troubleshooting on this issue. However, further support for Intel OneAPI is done either through Intel Premier Support or via the following Community: https://community.intel.com/t5/Intel-oneAPI-Base-Toolkit/bd-p/oneapi-base-toolkit

 

Best regards,

Jean O.

Intel Customer Support Technician


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