how to fix malfunctioning keyboard

[aphrodite]

i have a problem that yesterday occured when i just browsing my keboard acts normal but when i start roblox and then play my keyboard wont act normal it starting to malfunction i cant chat in game i cant play properly i havent tried it on other games yet i already done scanning virus and done updating and it said my driver is already updated but the issue still occurs pls help

[Mike_Intel]

Hello aphrodite,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. Are you using a desktop or a laptop?
2. What is the brand and model of your system?
3. What is the brand and model of your keyboard?
4. Was it working fine before?
5. Did you change any settings before the issue started?
6. What are the troubleshooting steps that you tried so far?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello aphrodite,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello aphrodite,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician