i9-13900k PC random full power shut down

[Semiproshark]

Hello,

About once a week my PC full power shut down randomly. I have a i9-13900k. Mostly shutdowns during games but once while in a browser. Does not seem to be temperature issues as stable 30C non-gaming. 

Just not sure if a full system shutdown is a symptom of CPU degradation since I could only find issues such as blue screen of death or games crashing. Assuming its more likely to be a PSU issue.

https://pcpartpicker.com/list/CFnnJM

Thanks

[RobbieR_Intel]

Hello Semiproshark,

Thank you for reaching out and for providing the information of your system. I understand that you are encountering Random Shutdowns with your system.

To further assist you, kindly answer the following questions:

• Have you made any recent changes to your system?
• When did this issue start to occur?
• When did you purchase your processor?
• Did you overclock the processor?

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Semiproshark,

Good day!

I am still waiting for an update regarding the details I requested to further check this issue. Kindly let me know about this information so I can identify the next steps that need to be taken to solve this issue.

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[Semiproshark]

I am currently am receiving a replacement unit from an RMA.

Thanks

[JeanetteC_Intel]

Hello Semiproshark,

Thank you for letting us know. I did see another case ticket regarding your warranty claim, and it has been completed. For that said, I will not close this thread.

 If you need any additional information, submit a new question, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician