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br2
Beginner
2,236 Views

igfxDH.dll repeatedly crashing

igfxDH.dll crashes on my machine multiple times per day. Here are a couple of example stack traces:

Faulting application name: igfxEM.exe, version: 6.15.10.4531, time stamp: 0x57ed203b

Faulting module name: igfxDH.dll, version: 6.15.10.4531, time stamp: 0x57ed202d

Exception code: 0xc0000005

Fault offset: 0x00000000000274eb

Faulting process id: 0x15c8

Faulting application start time: 0x01d3eee586f8bf45

Faulting application path: C:\Windows\system32\igfxEM.exe

Faulting module path: C:\Windows\system32\igfxDH.dll

Report Id: 15994482-64ed-495e-93e7-440c8bab01ce

Faulting package full name:

Faulting package-relative application ID:

Faulting application name: Explorer.EXE, version: 10.0.17134.1, time stamp: 0x425b30b2

Faulting module name: igfxDI.dll, version: 6.15.10.4531, time stamp: 0x57ed2005

Exception code: 0xc0000005

Fault offset: 0x0000000000011295

Faulting process id: 0x1560

Faulting application start time: 0x01d3ed4d74b259d3

Faulting application path: C:\Windows\Explorer.EXE

Faulting module path: C:\Windows\system32\igfxDI.dll

Report Id: 72a0b937-d7a7-4762-8b85-962d6bbb6031

Faulting package full name:

Faulting package-relative application ID:

0 Kudos
2 Replies
idata
Community Manager
206 Views

Hello 407008795831041274155318234330,

 

Thank you for contacting us.

 

I understand that you are experiencing issues with your system.

 

In order for me to assist you better, please provide me with the .txt file that the System Support Utility will generate. To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

I hope this helps.

 

Best Regards,

 

Diego S.

 

idata
Community Manager
206 Views

Hello 407008795831041274155318234330,

 

We just wanted to double check if you still need further assistance.

 

Please do not hesitate on contacting us back.

 

Best Regards,

 

Diego S.

 

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