intel core ultra 7 265k integrated graphics crash in game

[mohsenghadyani]

Hi

I have a problem with my cpu

When playing the game and using the intel core ultra 7 265k integrated graphics, the game crashes after about 20 minutes. I also updated the motherboard BIOS, but the problem is still solved. I have to say that the game I play is not a game full of details

Of course, I tested in some other games and got the same problem

While the CPU temperature does not go above 46 degrees Celsius 

 My system profile 

asus tuf z890 pro
intel core ultra 7 265k
32g ram 6400 mgz
lian li galahad II trinity performance
1T ssd corsair mp700

Please help me, I'm really tired

[AlHill]

@iu360   ChatGPT answers are so lame and unhelpful.

Doc (not an Intel employee or contractor)
[Fear and the desire for control are primary motivators for shadow dwellers. ]

[RobbieR_Intel]

Hello mohsenghadyani,

Thank you for sharing the details for your system and the issue you're encountering. I understand how frustrating it must be to experience these crashes.

To assist you better, kindly answer the following questions:

• Did you make recent changes to your system?
• What is your system's Power Plan Settings?
• Are there any Error Messages or Codes in the Windows Event Viewer when the game crashes?
• What are the other games that you have played that has the same issue?
• Have you done other troubleshooting steps?

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

We look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello mohsenghadyani,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello mohsenghadyani, 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Robbie R.

Intel Customer Support Technician

[daniel337337]

Intel Core Ultra 7 265K graphics current throttled using intel extreme tuning utility