iris pro 5200 4k60 with up2414q driver issues

[WDeek]

Hi,

My setup is:

-Gigabyte Brix pro i7 4770R

-Windows 7 64-bit

-Dell up2414q monitor connected with a DisplayPort cable

I would like to have the full resolution of 3840x2160 @ 60Hz. The display is 10-bit capable as well, I would like this to work but will settle for 8-bit.

With Intel HD graphic driver 10.18.10.3282 installed from the Gigabyte website:

-The monitor appears as two monitors

-Both tiles appear as 1920x2160 @ 60Hz

-I can run it in extended mode

-I tried using the Intel collage mode, but the first time it cause the BSOD, and the other times the driver just crashes when you hit apply

-If it Intel collage mode had worked I think this would have everything working like I want

With the newest Intel HD graphic drivers 15.36.7.64.3960 or the previous 15.36.3.64.3907

-The monitor appears as one 3840x2160 panel

-In the Intel control panel I can set it to 3840x2160 at 60Hz

-The monitor indicates it is receiving a 60Hz signal

-Moving the mouse around looks like 30Hz, much much less smooth than when running in extended mode under 10.18.10.3282

-Running Dxdiag.exe, and looking under display shows a resolution of 3840x2160 at 30Hz 😞

So to summarise, running the previous driver proves that the iris pro 5200 can drive the monitor at the full 3840x2160 @ 60Hz. I just can't get it to show it as one big screen, only two seperate monitors. And the newest drivers seem to have some weird issues.

Any help appreciated. It's a bit frustrating having such a monitor and not being able to use it as it was intended due to some software bug.

Thanks,

Deeksie

[WDeek]

Installed the newest driver for about the 3rd time...and wonderfully it now seems to work. I have know idea why it didn't the last 2 times, but I'm very glad it is now! 🙂

[Allan_J_Intel1]

Hi Deeksie,

Thanks for joining the Graphics community.

Please attach graphics report generated within graphics control panel.

http://www.intel.com/support/graphics/sb/cs-009476.htm Graphics Drivers — Intel® Graphics Driver Report

Make sure you have loaded the latest video drivers:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3723 Intel® Download Center

Allan.