rribe15, Thank you for posting in the Intel® Communities Support.
Just to let you know, we only provide support in English language and currently, we are using a translation tool.
We recommend to install the graphics driver provided by the manufacturer of the computer since that driver was customized by them work with your specific platform.
You mentioned that when you uninstall the graphics driver the problem with the texture gets fixed, that means that you are using the Microsoft* basic driver and it is expected that the game gets freeze because that driver does not use the full capabilities of the Intel® HD Graphics 520 controller. In this case, you can always keep using that driver or you can try to update it:
- Get into "Device Manager"
- Select the option "Display Adapters"
- Right click where it says "Intel® drivers"
- Select "Update Drivers"
- Choose "Search automatically for updated driver software"
- And then test the computer
In the following link you will find the game requirements:
https://www.microsoft.com/en-us/p/asphalt-9-legends/9nzqpt0mwtd0?activetab=pivot:regionofsystemrequirementstab
What is the model of the computer?
Which Windows* version are you using?
Did you make any recent hardware/software changes?
Regards,
Alberto R.
Intel Customer Support Technician
Under Contract to Intel Corporation
