- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
after between 5 and 25 minutes of play, gpu utilization drops to zero and the game crashes. please fix your drivers, as everyone who purchased your card did so in good faith. please.
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @clownbaby
Thank you for posting on the Intel® communities. I'm sorry for the inconvenience this might have caused you.
In order to assist you can you please help us with the following information:
- Download and install the Intel®️ System Support Utility (Intel®️ SSU): https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". Click on "Next", save the report and attach it to your response.
- Please run a graphics report following this article https://www.intel.com/content/www/us/en/support/articles/000005848/graphics.html, especially Intel Graphics Command Center (Intel GCC)
- Are you running the latest version of the game?
Best regards,
Carlos L.
Intel Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @clownbaby
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Carlos L.
Intel Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @clownbaby
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Carlos L.
Intel Customer Support Technician

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page