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Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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problemas vulkan na intel uhd 620

leumasale
Beginner
351 Views

não estou conseguindo ultilizar o vulkan, estou tentando usar eu um emulador (cemu) ele diz que a opção para a intel e usar o vulkan eu instalei e tentei atualizar os drivers de vídeo mais esta dando um erro alguém pode me ajudar

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3 Replies
Alberto_Sykes
Employee
240 Views

leumasale, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

Was it working fine before?

When did the issue start?

Did you make any recent hardware/software changes?

Which Windows* version are you using?

Did you check the system requirements to make sure your system complies with the emulador (cemu)?

Please attach the SSU report so we can verify further details about the components in your platform, please check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


Alberto_Sykes
Employee
203 Views

Hello leumasale, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_Sykes
Employee
186 Views

Hello leumasale, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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