Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22949 Discussions

running Battlefield 6 program crashed when loading the game。

Todge
Débutant
1 891 Visites

Intel® Arc™ A770 Graphics Family 

graphics driver 32.0.101.6987

The game cannot run normally on the latest version of the graphics driver

Étiquettes (2)
0 Compliments
1 Solution
ArchieD_Intel
Modérateur
1 690 Visites

Hi Todge,

 

A fix for this issue has been included in driver 32.0.101.6989. Download and install this or a newer driver. Once updated, please observe your system to determine if the issue continues.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


Voir la solution dans l'envoi d'origine

0 Compliments
6 Réponses
HestimadoHamigo
Débutant
1 842 Visites

I have the same error

0 Compliments
ArchieD_Intel
Modérateur
1 807 Visites

Hi Todge and HestimadoHamigo,

 

Our team at Intel is aware of the crashing issue with Intel Arc A-Series discrete GPUs. We're working hard to develop a fix and will be rolling out a driver update to resolve this as soon as possible. Thanks for your patience and keep an eye out for updates.

 

Best regards,

 

Archie D.

Intel Customer Support Technician

0 Compliments
ArchieD_Intel
Modérateur
1 691 Visites

Hi Todge,

 

A fix for this issue has been included in driver 32.0.101.6989. Download and install this or a newer driver. Once updated, please observe your system to determine if the issue continues.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


0 Compliments
Todge
Débutant
1 590 Visites

In 32.0.101.6989,This issue with has been fixed,Thx XD

0 Compliments
ArchieD_Intel
Modérateur
1 562 Visites

Hi Todge,

 

I'm glad to know the issue has been resolve by updating to the latest driver version.

 

Since the thread is now solved, we will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

 

Best regards,

 

Archie D.

Intel Customer Support Technician


0 Compliments
HestimadoHamigo
Débutant
1 403 Visites

yes is working now

0 Compliments
Répondre