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what could be the issue with my intel core i7 4510U?

KMárk
Beginner
750 Views

Okay, so there is the issue. My nvidia video card must have fried (thats what they told me in the shop), so i switched to intel in nvidia console. Up until the latest windows update, all worked fine, all i wanted to play classic WoW, no biggie.

This moring i popped it up and it looked like this.

I tried to delete everything related to nvidia (last time it helped) but now it just wont work.

 

If you have any idea or further questions i would be happy.

Thanks in advance!

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3 Replies
AlHill
Super User
482 Views

I assume from your processor that you have a laptop with dual graphics. Provide the model number.

Have you contacted the manufacturer for support of their failed hardware? If the laptop has suffered this kind of failure, you cannot expect it to continue working without issues.

 

Download, run, and ATTACH the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then, an intel support engineer can assist you.

 

Doc

 

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Esteban_C_Intel
Employee
482 Views

Hello KMárk,

 

I would like to know if you need further assistance? 

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

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Esteban_C_Intel
Employee
482 Views

Hello KMárk,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

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