İtel arc 750 poor performance

[int]

Hi, I'm using the intel arc 750 graphics card, it gives poor performance in games, it didn't turn out as I expected And I tried the Chernobylite game also gives 20 fps hard. what is the reason for this, my driver problems, these problems should be solved in a short time, as far as I'm concerned.System specifications amd ryzen 5600x msi a520-pro motherboard 16 gb ram ssd disk

[Jean_Intel]

Hello int,

Thank you for the information provided. We understand that you are experiencing performance issues when playing. We understand that the issue is present in other issues; however, we will continue to assist you with the Chernobylite game. To maintain the threads organized, we recommend you report one issue per thread, and if you would like us to help you with any other problem, you should open a new thread to report your other issue.

Based on the Chernobylite problem, we would like to have more information about the thread to better assist you, please provide us with the following:

• What game distribution service did you use to install the game? (Steam, Epic, Microsoft Store)
• Share with us a screenshot of the game graphics settings you are currently using.
• Is Resizable BAR (Smart Access Memory) enabled? We recommend having this feature enabled for optimal performance with Intel Arc graphics.
• Is the performance issue related to a specific game zone?
• We understand that you have an Intel® Arc™ 750, but we would like to check more details about your card. Is it a Limited Edition card, or is it a graphics card from any of the other manufacturers: Acer, AsRock, Sparkle?
• We would like to have more details about your system. Please share with us the system reports using the Intel System Support Utility (Intel SSU):
  • Open the application and click "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
  • Click on the menu where it says: "Summary" to change it to "Detailed View."
  • To save your scan: click "Next"; then "Save."

Best regards

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello int,

We are checking in your thread to confirm if you have an update in the information we requested you in the previous post. Note that we asked for this details to have a better understanding of your issue and assist you more efficiently.

Best regards

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello int,

Since we have not heard back from you, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O. 

Intel Customer Support Technician.