我的B580在遊玩《Rainbow Six Siege》時會非常不穩定

[Clark3]

我的電腦配置為I5-11400f、ASUS PRIME B560M-A、32GB 、B580、作業系統:Windows 10(22H2)，在遊玩Rainbow Six Siege時不論如何調整畫面顯示(畫質)，都無法穩定的跑出正常的FPS(不論主頁面或遊玩過程)，每隔3-5秒會掉到2FPS再回來(導致短暫的卡頓)，有時會直接導致遊戲崩潰，這個問題在我更新新的驅動後才有發生(目前驅動版本:32.0.101.6647)，希望你們可以幫我尋找是否有這方面的解決方案，感恩。

[Mike_Intel]

Hello Clark3,

Thank you for posting in Intel community Forum.

请注意，我只能用英语为您提供支持。我使用网络翻译工具翻译了此回复，因此翻译可能有些不准确。

For me to further check this, please help provide the following details:

1. Was it working fine before?
2. Did you change any settings before the issue started?
3. Are you using an Intel brand Arc B580?
4. What are the troubleshooting steps that you tried so far aside from driver update?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Clark3]

回答1：是的，在我更新驅動前他可以正常遊玩並沒有什麼問題發生過
回答2：問題發生時我有嘗試變更遊戲裡的畫質設定，但問題仍然存在
回答3:是的，我的B580是英特爾公版卡
回答4:我有使用GPU-Z觀察卡的負載、溫度和功耗，我有發現負載並未跑滿且存在不穩定的抖動，溫度皆在正常的狀態（60攝氏度），功耗也只有待在65-70w而已

[JeanetteC_Intel]

Hello Clark3,

请注意，我只能用英语为您提供支持。我使用网络翻译工具翻译了此回复，因此翻译可能有些不准确。

Please proceed with this:

Start the game using the Vulkan API instead of DirectX 11. For further information visit Launching Rainbow Six: Siege with Vulkan API.

• Source: https://www.intel.com/content/www/us/en/support/articles/000095148/graphics.html

If the issue persists, proceed with the following:

1) Download the latest driver 32.0.101.6651 for Intel® Arc™ B-Series Graphics and do a clean driver installation using DDU in safe mode is recommended. Follow this link for instructions

2) Provide screenshots or describe the graphics settings used in-game.

• Per example: Ultra quality preset, video resolution, ray-tracing on, etc.

3) Submit CapFrameX capture data (.json files) reproducing the issue. 

• Capture data at least 3 times to define a good performance baseline.

About CapFrameX

This is a 3rd party tool for frametimes capture and analysis based on Intel's PresentMon. The overlay is provided by Rivatuner Statistics Server (RTSS).

CapFrameX Installation instructions:

1. Go to https://www.capframex.com/download and download the latest version of CapframeX.
2. Go to https://www.guru3d.com/files-details/rtss-rivatuner-statistics-server-download.html and download the latest version of RTSS.
3. Unzip both installers and install them.
4. Launch CapFrameX and then close it. This is so it creates the user Configuration folder.
5. Download and unzip the file OverlayEntryConfiguration_0.json (attached in this post) with the recommended RTSS configuration.
6. Paste this file to %userprofile%\Documents\CapFrameX\Configuration.
7. In the Capture tab, set the "Capture time" to 0. This is to remove the preset limit in capture time.
8. In the Overlay tab, uncheck "Auto-Disable OSD" and click the save icon.

Capturing the Performance Data:

1. Open CapframeX and do NOT minimize or close it.
2. Open the game and go to the part of the game you need to be to reproduce the issue. You should see the RTSS overlay in the top left corner of your screen, with the status "<game name> ready to capture…".
3. Press F11 to start capturing data and reproduce the issue. The Status in the overlay will change to "Recording frametimes XX s".
4. Once you have reproduced the issue, press F11 to finish the data capturing. The Status in the overlay will change to "Processing data".
5. Back to CapFrameX, you can find all the data captures in the left panel of the Analysis tab. Clicking any one of these captures will display the results on the right.
6. To export the data captured as a JSON file, right click the capture and click on "Copy/paste recording file(s)".

I will wait for your reply.

Best regards,

JeanetteC.

Intel Customer Support Technician

[Mike_Intel]

Hello Clark3,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Clark3,

I hope you are having a good day.

I am sending another follow up to check if you tried our last recommendations. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician