最新驱动BUG后台无限增长RAM空间使用

[yi_dong]

    电脑更新最新驱动后发现内存过高，调了一下任务管理器查看发现Intel® ARC™ Graphics软件会从启动开始就一直消耗运行内存，重启后开机自启也都一样。

   电脑配置如下：

  BUG:

[Jean_Intel]

Hello yi_dong,

Thank you for posting in the Intel Communities. We would be more than happy to help you. However, our support is only provided in English. We may not be able to translate the screenshots attached to the thread. To better assist you, we use a translation tool; hence, the translation may not be completely accurate. 

We want to let you know that the developer team is currently investigating this matter; however, we can't commit to any estimated time for our update about this matter. We would like to further review this matter internally. We will post back as soon as we have more details.

In the meantime, you can try the following workaround:

• Uninstall driver 31.0.101.4824 using DDU. Check How to Use the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver for instructions.
• Install driver 31.0.101.4676 which includes the previous version of Intel Arc Control (1.71). 
• Perform a custom installation of driver 31.0.101.4824 unchecking the Arc Control installation option. This will keep the previous version (1.71) of Arc Control. 

Best regards,

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello yi_dong,

Thank you for your patience. After reviewing this matter, we want to request you install driver 31.0.101.4826, as this one includes updates to the Arc Control, and the issue you reported should be fixed. Please update the driver and let us know the outcome.

Best regards,

Jean O.

Intel Customer Support Technician

[yi_dong]

重新装过驱动问题已解决

[Jean_Intel]

Hello yi_dong,

We're happy to hear that the problem has been resolved after reinstalling the driver. This information might be useful for other members of the community. As the issue is now fixed, we'll be closing the thread. If you require further assistance, please start a new question, as this one will no longer be monitored.

Best regards,

Jean O.

Intel Customer Support Technician