英特尔独立显卡inter arc control控制面板没有正确安装

[碧海潮波]

在一次电脑蓝屏后，正常开启电脑无法开启。需要更换显卡进入电脑安全模式，卸载调当前的inter显卡驱动才能使用interA750显卡正常开启电脑。重新进入电脑后，安装英特尔独立显卡驱动，驱动安装完成并且重启电脑，设备管理器显示该驱动显卡运行正常。电脑全盘搜索，没有inter arc control控制面板快捷方式以及该程序的文件，桌面鼠标右键点击inter arc control控制面板找不到应用程序。

[Andres_Intel]

Hello 碧海潮波,

Thank you for posting on the Intel communities. I am sorry to hear that you are having crashing issue with your Intel® Arc™ Control Software, I will be happy to help you.  

请注意，我只能用英语支持您。我已使用网络翻译工具来翻译此回复，因此可能会有一些不准确的翻译。

To have a better understanding of the situation, please answer the following questions:

• Just to confirm, the issue that you have is that you install Intel® Arc™ Control Software, but it was not installed properly, when you try to execute it you receive the error message of the attached files, is that correct? Let me know if I missing something.
• Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.

Regards,  

Andres P. 

Intel Customer Support Technician

[Andres_Intel]

Hello 碧海潮波,

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Andres P.

Intel Customer Support Technician

[Andres_Intel]

Hello 碧海潮波,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician