Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
2404 Discussions

A770 16G显卡在最新的6557驱动中使用obs31.0.1版本无法选择显卡的编码器

LIFEhope
Beginner
102 Views

LIFEhope_0-1738761470925.png

LIFEhope_1-1738761518878.png

如图,目前无法使用显卡有的编码器

0 Kudos
1 Reply
VonM_Intel
Moderator
59 Views

Hi, LIFEhope.

请注意,我只能用英语为您提供支持。我使用了网络翻译工具来翻译此回复,因此,可能会有一些不准确的翻译。

Thank you for posting in our Community and for sharing the image. Kindly translate the language in your system so I can check the issue accurately. It seems that you're experiencing an issue with the Intel Arc A770 16G graphics card where the encoder isn't being recognized in OBS 31.0.1 with the latest 6557 driver. Are you seeing any error messages or warnings in OBS related to the encoder or the graphics card? This can provide more specific clues about what’s going wrong. 

 

Let's dig deeper by verifying the OS build number, exact driver versions, and any system errors. Using the Intel SSU tool will help us gather detailed information about your system setup, which could pinpoint the root cause of this issue. If you've done any other tests, please share the details so we don't repeat the same steps.

 

Best regards,

Von M.

Intel Customer Support Technician


0 Kudos
Reply