Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
1598 Discussions

A770M VIDEO_DXGKRNL_FATAL_ERROR

Cysh
Beginner
2,283 Views

System: Intel NUC12SNKi72

OS: Windows 11 22621.1485

Arc driver: gfx_win_101.4255

Issue: PC randomly run into blue screen with VIDEO_DXGKRNL_FATAL_ERROR.

Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Primary dump contents written successfully

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
Machine Name:
Kernel base = 0xfffff803`41200000 PsLoadedModuleList = 0xfffff803`41e133c0
Debug session time: Sun Apr  2 06:08:04.972 2023 (UTC - 5:00)
System Uptime: 1 days 4:21:17.920
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...........................................
Loading User Symbols

Loading unloaded module list
....................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff803`416292a0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffd184`c5c177f0=0000000000000113
4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress.  By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 0000000000000019, The subtype of the BugCheck:
Arg2: 0000000000000001
Arg3: 0000000000008086
Arg4: 0000000000005690

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 703

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 1041

    Key  : Analysis.IO.Other.Mb
    Value: 8

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 38

    Key  : Analysis.Init.CPU.mSec
    Value: 687

    Key  : Analysis.Init.Elapsed.mSec
    Value: 8929

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 118

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x113

    Key  : Bugcheck.Code.KiBugCheckData
    Value: 0x113

    Key  : Bugcheck.Code.Register
    Value: 0x113

    Key  : DirectX.FatalError.Code
    Value: 19

    Key  : DirectX.FatalError.Desc
    Value: UNEXPECTED_DEFERRED_DESTRUCTION

    Key  : Dump.Attributes.AsUlong
    Value: 1800

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 100

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Timestamp
    Value: 2022-05-06T12:50:00Z

    Key  : WER.OS.Version
    Value: 10.0.22621.1


FILE_IN_CAB:  MEMORY.DMP

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x1800

BUGCHECK_CODE:  113

BUGCHECK_P1: 19

BUGCHECK_P2: 1

BUGCHECK_P3: 8086

BUGCHECK_P4: 5690

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  System

STACK_TEXT:  
ffffd184`c5c177e8 fffff803`605b5685     : 00000000`00000113 00000000`00000019 00000000`00000001 00000000`00008086 : nt!KeBugCheckEx
ffffd184`c5c177f0 fffff803`603b4df1     : ffffa886`35e7c100 ffffa886`352a93f0 ffffa886`352a93f8 ffffa886`352a9400 : watchdog!WdLogSingleEntry5+0x3b45
ffffd184`c5c178a0 fffff803`6030c1b1     : ffffa886`35e7c030 00000000`00000000 ffffe680`b99eb000 ffffa886`00000000 : dxgkrnl!DpiFdoHandleDevicePower+0xa87a1
ffffd184`c5c17940 fffff803`6030dbe1     : ffffa886`3ecb55a0 ffffa886`35e7c180 ffffa886`35e7c030 00000000`00000000 : dxgkrnl!DpiFdoDispatchPower+0x21
ffffd184`c5c17970 fffff803`415d57e1     : ffffa886`00000000 ffffa886`2b0c2280 ffffa886`2b0c2280 fffff803`00000000 : dxgkrnl!DpiDispatchPower+0xe1
ffffd184`c5c17a90 fffff803`414db7d7     : 00000000`00000000 fffff803`415d5580 00000000`00000000 00000000`000001b4 : nt!PopIrpWorker+0x261
ffffd184`c5c17b30 fffff803`4162e204     : ffffe680`b99dc180 ffffa886`2b0c2280 fffff803`414db780 fa58386f`24a74f41 : nt!PspSystemThreadStartup+0x57
ffffd184`c5c17b80 00000000`00000000     : ffffd184`c5c18000 ffffd184`c5c11000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  dxgkrnl!DpiFdoHandleDevicePower+a87a1

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

IMAGE_VERSION:  10.0.22621.1485

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  a87a1

FAILURE_BUCKET_ID:  0x113_19_dxgkrnl!DpiFdoHandleDevicePower

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {56f08134-df9b-8892-49c3-80dcb44337ee}

Followup:     MachineOwner
---------

0 Kudos
3 Replies
Andres_Intel
Employee
2,232 Views

Hello Cysh,

  

 

Thank you for posting on the Intel communities. I am sorry to hear that you are having Blue Screen Of Death issues with your Intel® NUC 12 Enthusiast Kit - NUC12SNKi72, I will be happy to help you.  

 

To have a better understanding of the situation, please answer the following questions: 

 

  


Regards,  

 

Andres P. 

Intel Customer Support Technician


0 Kudos
Andres_Intel
Employee
2,197 Views

Hello Cysh,



Were you able to check the previous post?  

Let us know if you still need assistance.   



Best regards,  


Andres P.  

Intel Customer Support Technician


0 Kudos
Andres_Intel
Employee
2,159 Views

Hello Cysh,



We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

  


Best regards,


Andres P.  

Intel Customer Support Technician


0 Kudos
Reply